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WordPress Package Configuration - Help needed please



  • cPRex Jurassic Moderator

    Hey there!  That all sounds correct to me - an addon domain is something created by cPanel, but to get it to work with Apache we create that subdomain you see.

    However, you should get a separate document root for this domain as long as the domain was created without the "share document root" box checked.

  • Sebastian Ganesh

    Ok, thanks for that.

    Now another issue. Installing WP and the AutoSSL on the Main Domain was simple. Problem is now to install the same on the Addon Domain. Did the same process as I did on the Main Domain. Nothing working on the Addon. AutoSSL refuses to install and when I go to the Addon domain URL, it give me "Can't reach this page". What am I doing wrong? Is there a step or process that I am missing? 

    Please help!!

  • cPRex Jurassic Moderator

    If the addon domain isn't working in a browser, I would also expect AutoSSL to fail.  You'll want to check the DNS for that domain with a tool like to see what the problem is as that will likely give you more information on why you can't access the site.


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