Too many notification messages on Emily from the server
Welcome
I have a problem with too many messages arriving on the email address linked to the server
The message title will be like this:
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Time: Sun Feb 18 08:53:08 2024 +0100
Account: ْXXXXXX
Resource: Virtual Memory Size
Exceeded: 512 > 512 (MB)
Executable: /opt/cpanel/ea-php81/root/
Command Line: php-fpm: pool tokyo-game_com
PID: 244615 (Parent PID:64348)
Killed: No
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and
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This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
xxxxxxxx@gmail.com
(generated from root@xxxxxx.com
host gmail-smtp-in.l.google.com [142.250.27.26]
SMTP error from remote mail server after end of data:
550-5.7.26 This mail has been blocked because the sender is unauthenticated.
550-5.7.26 Gmail requires all senders to authenticate with either SPF or DKIM.
550-5.7.26
550-5.7.26 Authentication results:
550-5.7.26 DKIM = did not pass
550-5.7.26 SPF xxxxxx with ip:
[84.247.174.165] = did
550-5.7.26 not pass
550-5.7.26
550-5.7.26 For instructions on setting up authentication, go to
550 5.7.26 https://support.google.com/mai
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You have multiple "issues" here. First you need to adjust the configuration of CSF not to flood you with virtual memory site alerts like that (you can adjust the treshold in the config file). Second, you need to set a DKIM on that domain name from where the alerts are being sent out to actually pass gmail requirenments.
Andrew N. - cPanel Plesk VMWare Certified Professional
Do you need immediate assistance? 20 minutes response time!* Open a ticket
EmergencySupport - Professional Server Management and One-time Services0 -
I just want to add that CSF is not our product, so you may need to reach out to them directly for more assistance:
-1 -
cPRex
I did not install CSF
Messages are still arriving frequently on the server0 -
You may not have installed CSF, but it looks like CSF is installed / was installed by somebody else.
It looks like typical emails from the server (root) that are being forwarded to a Gmail address of yours. Because your server does not have DKIM signing set up, nor proper SPF record set up, for the primary hostname of the server, those emails are being rejected by Google.
WHM --> Email --> Email Deliverability
Make sure the DKIM key listed on that page is added to DNS (wherever DNS is handled for your server domain) and that an SPF record exists and includes the IP address of your server.
People aren't going to be able to help you any more than that without information about your server, which you didn't provide and which cPanel would probably delete anyway if you did post it.
So you are likely on your own at this point
Mike
0
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