Google Drive destination fails validation after working for a month

xnau webdesign

• March 12, 2024 07:22

Google Drive was working successfully for a backup destination for the last month. This week, it failed validation and I got a transport error notice when the backup was attempted.

The error message I'm seeing is:

Error: Validation for transport “Google Drive WHM backups” failed: Could not create path directory “/WHM backups/”: Token refresh failed at /usr/local/cpanel/3rdparty/perl/536/cpanel-lib/OAuth/Cmdline.pm line 84

I found a couple of support posts about this: made sure the quotas were good, of course the destination path exists and is valid, it was used several times before.

 

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  cPRex Jurassic Moderator

  • March 12, 2024 13:15

  Hey there!  We are aware of this issue and are tracking this in HB-6589.  Unfortunately, it seems the ultimate solution is to reconfigure the way we make backups as Google has changed things on their back end, and it will take significant work from our team to make this change happen so it hasn't been implemented just yet.

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  Javier7870

  • August 14, 2024 08:33

  Hi, I have just got this issue today, while it has been working for a couple of months until yesterday. Has there been any news regarding this problem? Thanks

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  cPRex Jurassic Moderator

  • August 14, 2024 15:57

  I don't see any updates on my end about this issue.  I did reach out to the team just now and they are talking about the issue internally, but like I said above this apparently requires a complete change of our system - it will be a while if that happens.

  If I do get an update I'll be sure to post!

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  shoshipy91

  • August 25, 2024 20:35

  Hello, I have also had this problem for months. Where can I follow/track this issue for any updates? I really need this feature a lot.

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  cPRex Jurassic Moderator

  • August 26, 2024 14:32

  shoshipy91 - there isn't a way to follow along with this issue, but if I get an update I'll be sure to post it here!

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  shoshipy91

  • August 28, 2024 17:02
  • Edited

  Hello guys! I found a solution in the meantime, i been installed rclone on my almalinux 9, then configure and connected with the google console cloud, then make a cronjob for my centos every 24hs to execute the task. The following task is some like:

   

  #!/bin/bash

  # Get the date YYYY-MM-DD
  date=$(date +%Y-%m-%d)

  # Define the path
  folder="/home/backups/backup-$date"

  # Copy to Google Drive folder
  rclone copy "$folder" gdrive:/backups

   

  I hope works for you!

   

  Regardss!!

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  cPRex Jurassic Moderator

  • August 28, 2024 17:02

  Nice workaround, and thanks for sharing!

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