Skip to main content
cPanel Technical Support has been heavily impacted by hurricane Beryl and our ability to respond to tickets has been hindered as a result. We appreciate your understanding and patience as we address these delays.

cannot access cpanel and webmail

Comments

6 comments

  • Mohd Faiq

    my company cannot access webmail and cpanel. 

     

    0
  • Andrew
    Translate

    Do you have root access to the server or you only have an account there? In that case you need to contact your hosting provider to assist.

    Andrew N. - cPanel Plesk VMWare Certified Professional
    Do you need immediate assistance? 20 minutes response time!* Open a ticket
    EmergencySupport - Professional Server Management and One-time Services

    0
  • Mohd Faiq

    did u mean admin id?

     

    0
  • Andrew

    You should have a username called "root" and you should be able to login at domain.com/whm address.

    Andrew N. - cPanel Plesk VMWare Certified Professional
    Do you need immediate assistance? 20 minutes response time!* Open a ticket
    EmergencySupport - Professional Server Management and One-time Services

    0
  • Mohd Faiq

    this is server account, from amerin hotel prestige palm

    0
  • Andrew
    Translate

    then you need to contact them, we cant assist sadly.

    Andrew N. - cPanel Plesk VMWare Certified Professional
    Do you need immediate assistance? 20 minutes response time!* Open a ticket
    EmergencySupport - Professional Server Management and One-time Services

    0

Please sign in to leave a comment.