Restore module (transfer) failed mysql | Stream.pm line 381

Answered

Quintanilha-RJ

• March 18, 2024 18:19
• Edited

I am doing a remote transfer via root from server A to server B.

The system successfully migrates the cpanel account files but the database is giving an error with the following message

The “Mysql” restore module failed due to an error: missing: api_token at /usr/local/cpanel/Whostmgr/Transfers/Systems/Mysql/Stream.pm line 381.

The “ManualMX” restore module failed due to an error: in API token? at /usr/local/cpanel/Whostmgr/Transfers/Utils.pm line 735.

The “ServiceProxy” restore module failed due to an error: in API token?
at /usr/local/cpanel/Whostmgr/Transfers/Utils.pm line 735.

Both servers have the same version of cpanel and database

 

 

 

• 

  cPRex Jurassic Moderator

  • March 18, 2024 18:37

  Hey there!  I've only seen this come up once before, and we never got a solution to that user's problem:

  https://support.cpanel.net/hc/en-us/community/posts/19163595987863-cpanel-transfer-tool-migration-failed

  If a manual pkgacct works on the Source machine, it might be best to submit a ticket so we can do some more direct testing.

  0
• 

  Quintanilha-RJ

  • March 18, 2024 23:41

   

  I found these errors in the transfer logs

  

  0
• 

  cPRex Jurassic Moderator

  • March 19, 2024 13:41

  If I'm reading that correctly, those look like the same errors about the token to me.  It would be best to create a ticket so we can take a look at this.

  0
• 

  Quintanilha-RJ

  • March 19, 2024 13:47

  I discovered the error, every remote transfer creates an api token in the panel that is sending the backup, my panel had 6 previous transfer apis created. The solution was to simply delete the old transfer APIs. Now it's working perfectly.

  0
• 

  cPRex Jurassic Moderator

  • March 20, 2024 13:16

  Oh nice - I'm glad you were able to find a workaround!

  0

Please sign in to leave a comment.