AutoSSL Notifications

Paul Shultz

• March 24, 2024 22:54

Our clinets are receiving the SSL certificate expiry notifications.

My understanding is that these notification are enabled by default SSL certificate expiry settings and the system will only send these notifications if a non-AutoSSL certificate is expiring.

However, all my sites use AutoSSL and for this domain, the SSL status says that the domain is AutoSSL Domain Validated and due to expire in 17 days.
Our cpanel version is 118.0.4

So why are these been sent?

 

• 

  Andrew

  • March 25, 2024 11:05

  In WHM go to Manage AutoSSL and under Options you can adjust the current settings.

  Andrew N. - cPanel Plesk VMWare Certified Professional
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  EmergencySupport - Professional Server Management and One-time Services

  1
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  Paul Shultz

  • March 25, 2024 23:20

  Thanks, but there are not settings to control Non-AutoSSL certificates that are expiring soon

   

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• 

  cPRex Jurassic Moderator

  • March 26, 2024 13:30

  In WHM >> Manage AutoSSL, you could disable the "User Notifications" sections so only the server admin receives the AutoSSL notices. 

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  Paul Shultz

  • March 26, 2024 22:39

  Thanks for your help, but as i explained, I wanted an answer on why the system is sending expiration notifications for AutoSSL certificates, when this should only happen for non-AutoSSL certificates.

   

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  Andrew

  • March 27, 2024 08:51

  The answer is on the Options page we have advised you about.....

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!* Open a ticket
  EmergencySupport - Professional Server Management and One-time Services

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