cpanel-css delete event failing
Hi,
A client has been using cpanel-ccs and has alerted us to to events that will not delete.
error from error.log :
2024-04-09T11:10:12-0700 [caldav-2] [txweb2.server#critical] Exception rendering request: <DELETE /calendars/users/vrocks1%40choose2be.ca/calendar/64F31ACC-655E-4D4C-8F50-B3912E957AA0.ics (1, 1)>
2024-04-09T11:10:12-0700 [caldav-2] Traceback (most recent call last):
2024-04-09T11:10:12-0700 [caldav-2] File "/opt/cpanel-ccs/.develop/virtualenv/lib/python2.7/site-packages/twisted/internet/defer.py", line 1445, in unwindGenerator
2024-04-09T11:10:12-0700 [caldav-2] return _inlineCallbacks(None, gen, Deferred())
2024-04-09T11:10:12-0700 [caldav-2] File "/opt/cpanel-ccs/.develop/virtualenv/lib/python2.7/site-packages/twisted/internet/defer.py", line 1299, in _inlineCallbacks
2024-04-09T11:10:12-0700 [caldav-2] result = g.send(result)
2024-04-09T11:10:12-0700 [caldav-2] File "/opt/cpanel-ccs/txdav/caldav/datastore/scheduling/implicit.py", line 1175, in queuedScheduleWithAttendees
2024-04-09T11:10:12-0700 [caldav-2] self.do_smart_merge,
2024-04-09T11:10:12-0700 [caldav-2] File "/opt/cpanel-ccs/.develop/virtualenv/lib/python2.7/site-packages/twisted/internet/defer.py", line 1445, in unwindGenerator
2024-04-09T11:10:12-0700 [caldav-2] return _inlineCallbacks(None, gen, Deferred())
2024-04-09T11:10:12-0700 [caldav-2] --- <exception caught here> ---
2024-04-09T11:10:12-0700 [caldav-2] File "/opt/cpanel-ccs/.develop/virtualenv/lib/python2.7/site-packages/twisted/internet/defer.py", line 1299, in _inlineCallbacks
2024-04-09T11:10:12-0700 [caldav-2] result = g.send(result)
2024-04-09T11:10:12-0700 [caldav-2] File "/opt/cpanel-ccs/txdav/caldav/datastore/scheduling/work.py", line 373, in schedule
2024-04-09T11:10:12-0700 [caldav-2] scheduleAction=scheduleActionToSQL[action],
2024-04-09T11:10:12-0700 [caldav-2] exceptions.KeyError: 'none'
2024-04-09T11:10:12-0700 [caldav-2]
They are repetetive events if that matters
Any idea on a direction to resolve this? Is there a way to delete it from the database directly?
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Hey there! I don't have a manual way to delete this from the database. However, CCS is getting removed in version 120, which will likely be the next update your server sees, so this issue will resolve itself soon.
Details on that can be found in the warning box here:
https://docs.cpanel.net/knowledge-base/cpanel-developed-plugins/calendar-and-contacts-server/
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Actually this particular server is still on 110 since it is CloudLinux 7. We can move the account to one running 118 though if that is the only solution.
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118 likely wouldn't change the behavior, but 120 would when that is released. I just don't have a good workaround available at this time, but if you'd like us to try some manual workarounds it would be best to submit a ticket.
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