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Roundcube Themes Gone?

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33 comments

  • mtindor

    https://docs.cpanel.net/release-notes/120-release-notes/

    Removed the Larry Roundcube theme

    In cPanel & WHM version 120, we removed the Larry theme from Roundcube. For more information, read our cPanel Deprecation Plan documentation.

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  • mhx

    Is there a way to get the old larry theme back?

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  • cPRex Jurassic Moderator

    There is not a cPanel-supported way to get that restored, no.

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  • CM2020

    I had chosen Larry theme a while back because the default theme, now apparently the only option, I found visually confusing and a lot of work to deal with. This is very, very disappointing, and will cost me a lot in terms of working time to figure out.

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  • cPRex Jurassic Moderator

    Can you let me know what specifically you like better about Larry vs the default theme so I can give this feedback to our team?

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  • CM2020

    Specifically, having the Sender and Subject in their own distinct columns was a great benefit. I've looked in the settings, but I wasn't able to find this in any option set.

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  • mhx

    The layout is the problem.  You cant remove the email preview window at all.  Your stuck with 3 sections.  You fix that me and my clients I think would be happy.  We miss the full screen Inbox list.  Its much preferred to see emails and more of a preview of the email in a giant list.  Gmail does this well in what they call COMPACT mode.  This is basically how LARRY theme worked.

    The only pro to this theme is it works on mobile way better.

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  • Zekeman

    Mhx, totally hit this on the head. I really like that style implemented back. This new theme is just a mess and sloppy IMHO.

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  • mhx

    Two more issues:

    1. Light mode is better than Dark mode.  The contrast in dark mode in the inbox list is just poor on the eyes.

    2. When your in the Inbox and your just using the arrow keys to up/down and not even opening the email it marks it as "READ".  This is not normal webmail function.  There is no way to disable this in settings that I can find either.

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  • cPRex Jurassic Moderator

    Thanks so much!  I've sent this to our email team so they are aware of the pain points.

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  • juan manuel

    loosing clients because of this, they do not like this theme, they just move away, they do not like to be push to something they do not want plain and simple, thank you for that cpanel.

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  • Zekeman

    You're right and I doubt they will fix this.

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  • cPRex Jurassic Moderator

    Unfortunately this one was out of our hands as development of Larry had stopped sometime in 2022, so the theme was no longer secure.

    juan manuel - do you have specifics about what the users don't like?  It seems a bit silly to move services because someone doesn't like the layout of a webmail client.

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  • cPRex Jurassic Moderator

    Zekeman- unfortunately it's not something we're able to fix without making our own custom theme.

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  • Zekeman

    @cPRex, I appreciate the response. Unfortunately customers do not like change and if they don't have to accept it, at least have some level of customization, which the only theme now we are stuck with has none that is useful.

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  • juan manuel

    well for cpanel maybe the clients are stupid or do silly things, but in the end they are the ones that pay.

    in this case they just use webmail (larry theme -> they list the messages and open in new windows the messages they want to read, also in the list of messages they want to see the email address of the sender not silly or fake names).

    they never use or will not use any email desktop client in ms or linux, just k9 (mobile) and webmail, each account with 20 or 30 gb of messages.

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  • cPRex Jurassic Moderator

    Sorry for using the word "silly" - I definitely could have phrased that better.  It just seems odd that a client would be willing to go through the hassle of migrating their data to a non-cPanel system (as that would currently be required to get a different webmail interface), updating their DNS, and dealing with potential downtime, because of the webmail interface.

    I get that people are resistant to change though for sure!

    If you have specific feedback on what they liked so much about Larry that is no longer available I'd like to hear it.

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  • juan manuel

    hello, well with larry:

    - you had the option to select columns, and with the colums see the email address of the sender, not just the name.

    - with the columns you can see the size of the message, now you have to hover the message to see the size, stupid thing but if you have thousands of messages, the size column enabled save you time.

    - if you have thousands of messages is easy to quickly check them in a large (width and height) plain list. the small space now available that list the messages is not friendly.

    about this exclusive theme:

    - not every one have to like the design just because ms or others push that type of gui, even they offer options to change that.

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  • cPRex Jurassic Moderator

    Thanks for the feedback!  I've sent this over to our email team.

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  • mhx

    With the feedback we are getting in tickets, our older age clients don't like that much change, especially since its email.  So this is view the dev should be taking into consideration too.  Simple is best.

    I looked at https://roundcubeplus.com/skins, but nothing there I tested was worth adding.  Plus I would rather not have a third party theme that CPANEL doesn't manage for security issues as the default webmail skin.

     

    Thanks everyone who is also chiming in to this thread.

    Thanks CPPex for sharing this with the cpanel devs!

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  • cPRex Jurassic Moderator

    Sure thing - I'm passing along as this feedback as we're tracking everything we get related to the Larry deprecation.

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  • Fred Sanford

    Horde had a desktop wide list view, and it was discontinued.   Larry has a desktop wide list view, with a preview below.   This all-in-one is the most useful and productive mail interface.   Elastic doesn't have this, and it is very cumbersome to use.    

    The work around is to install Roundcube in your local directory using the Installatron.   Then, upload the Larry theme from https://github.com/roundcube/larry to your "skins" directory, and larry is back.

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  • oplink

    After using this theme for days now, the SEND button is way out of place too.  Just not sure why its placed at the bottom left.  Should be Top Left.

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  • Donley Davidson

    Well it may be silly, but perhaps Cpanel doesn't manage 1200 users that are over the age of 65 and are all pissed off because they mail interface "changed".  They simply don't understand "progress" well.. progress for Cpanel.. they only understand what they've used for 10 years and now it is unusable for them.  So now here we are, migrating a ton of users to our other Icewarp mail server because nobody likes the cpanel roundcube interface.  I'm getting calls, not daily, but hourly by people on my service that are irritated by the sudden change that "we" made and demanding we make a change back, that apparently we can't make. Seems like it'd be simple to allow the option for the old skin for people to choose.. I get it that you want security upgrades.. but do you have to make it look like it was made for Windows "8"?  I use the interface myself as well and it's simply annoying and cumbersome to use.  So here we go again.. migrating back to Icewarp.. 

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  • dexus

    I really do not see any reason to remove that theme. Please cPanel revert this.

     

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  • Chrissupport

    cPRex

    Same problem here!!  :(  Phone calls and emails , with why the theme Larry has been removed!  The main problem is that the "list" view has vanished and they can not disable the preview.

    Bring the Larry theme back, or make a more "simple" view available! 

     

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  • Unnamed User

    cPanel really needs to add support for another webmail client other than roundcube if their developer is going to be like this. They've repeatedly had these issues brought up to them and their responses have been "I don't like it so I'm not doing it".

    https://snappymail.eu/ seems like a solid alternative. Or cPanel needs to just make their own client so they don't have to rely on a single developer project. Just 5 years ago cPanel offered 3 webmail client options, and each had loyal followers, just like the roundcube/larry skin had.

    My users today pointed out that the print size is tiny on Elastic compared to Larry, and it seems no one cares about fixing that either.

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  • This is from my client:

    This interface is awful. Not only can I not see emails in a fullscreen sorting mode, but it also makes each line of email bigger so I can see fewer emails on the screen. It is very hard to find the ways to sort the inbox and find flagged messages. The option between automatically marking as read and never marking as read is inefficient due to the fact that it does not permit a user to highlight an email without reading it, and automatically marks as read if it is so much as clicked even without opening in a new window. The text contrast is too low which makes readability hard unless using dark mode which I do not want to do. There should be a choice between having a full screen of emails and having a preview panel, and the preview panel should not trigger a message to be marked as read.

    If the developers are no longer supporting the Larry theme, then at least make the Elastic theme address all our issues/problems. 

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  • cPRex Jurassic Moderator

    Our team is definitely talking about both creating additional options for Roundcube or another webmail client entirely, although I don't have anything official I can share about either of those just yet.

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  • Colin Palmer

    I agree wholeheartedly with all of the comments regarding the removal of the Larry theme. Please reinstate asap.

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