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Php-fpm service down

Comments

5 comments

  • cPRex Jurassic Moderator

    Hey there!  If there isn't any additional data about the system being down in the main Apache error log at /etc/apache/logs/error_log, you may want to check the specific PHP 7.1 log as outlined here:

    https://support.cpanel.net/hc/en-us/articles/360061253694-Where-are-the-global-PHP-FPM-logs-located

    as I would expect that to have more information.

     

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  • Veeramani Krishnan



    I already posted error from "/opt/cpanel/ea-php71/root/usr/var/log/php-fpm/error.log" 

    in that it shows only this at the time

    ~~~
    [22-Apr-2024 03:13:05] NOTICE: using inherited socket fd=72, "/opt/cpanel/ea-php71/root/usr/var/run/php-fpm/aafe540c471953a6812f7fa78759c722d9932b67.sock"
    [22-Apr-2024 03:13:05] NOTICE: fpm is running, pid 420193
    [22-Apr-2024 03:13:05] NOTICE: ready to handle connections
    [22-Apr-2024 03:13:05] NOTICE: systemd monitor interval set to 10000ms
    [22-Apr-2024 03:13:05] NOTICE: Terminating ...
    [22-Apr-2024 03:13:05] NOTICE: exiting, bye-bye!
    ~~~

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  • cPRex Jurassic Moderator

    It's also possible the service wasn't down and was just so busy that the monitoring tool *thought* it was offline.  Do you see more traffic than usual during that period?

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  • Veeramani Krishnan

    Hello,

    As it was midnight 03:13 AM, there are no high traffic at the time on server

     

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  • cPRex Jurassic Moderator

    I don't have a good explanation for that behavior on my end.  If you don't see anything in the logs, it might just be best to wait and see if the issue happens again at the same time.  If it does, you can always reach out through a ticket.

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