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webhook is block by cPanel server since 16-04-2024

Comments

3 comments

  • cPRex Jurassic Moderator

    Hey there!  We'll need some more details about the issue before we can provide advice.  Can you confirm what this tool was doing and what error messages you are now seeing?

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  • Goh KH

    Hikvision attendance device setup webhook:- 

    <redacted>
    <redacted>
    443
    https

    The devices are able to auto-upload attendance records to <redacted> (cPanel) until 16-04-2024 6pm. Since then, the device failed to upload but able to upload to other server such as <redacted> (Plesk).

    Hosting company have remove all security , firewall but still failed to upload and no logs recorded.

    If we use forwarder ie <redacted>, the records are able to upload.

     

    Thanks

     

     

     

     

     

    0
  • cPRex Jurassic Moderator

    I removed the domain name from your previous message.

    This doesn't sound like something that would be related to the cPanel tools on the server so you'll want to troubleshoot that specific app.  Does it leave logs anywhere you can check?

    0

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