i get error message when downloading jetback backup

Thor Eric

• June 08, 2024 00:07

Hi, I am getting a funny error message when I try to download a home backup created with Jetbackup 5. The error i get is

Download process for the account videohob failed in 1 Hour and 8 Minutes. Error: rsync: [receiver] write failed on "/home/jetbackup/workspace/download/666365411a1e9030570931fb/homedir/thoreric.no/public_html/video.thoreric.no/upload/videos/2024/02/1R6jwv8JefsRRjIDCT5h_24_7a707f079ff8a134b4ff3417e2d4feb1_video_480p_converted.mp4": No space left on device (28) rsync error: error in file IO (code 11) at receiver.c(380) [receiver=3.2.7]

How should i fix this?

• 

  ffeingol

  • June 08, 2024 00:45

  The answer is in the message:

  No space left on device

  It looks like your /home file system might be full

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  Thor Eric

  • June 08, 2024 01:10

  Hi,

  Thank you for your reply.

  How do i delete some backups to free up some space?

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  ffeingol

  • June 08, 2024 14:46

  Hello,

  More than likely this is not where your backups are located, this is where JetBackup is downloading/staging the backup.

  Backups are stored where you defined your destinations.  The Downloads Director is defined under Settings, General Downloads Directory.  You'll want to make sure that file system has enough room to download your largest backup.

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