centos 7 upgrade to Almalinux 8 failed at stage 4

Robert Mwaura

• June 16, 2024 19:48

* 2024-06-16 22:40:55 (6604) [INFO] CentOS-7-Base                                   9.8 MB/s |  10 MB     00:01
* 2024-06-16 22:41:00 (6604) [INFO] CentOS-7-Updates                                 20 MB/s |  34 MB     00:01
* 2024-06-16 22:41:11 (6604) [INFO] ELevate                                         540 kB/s | 109 kB     00:00
* 2024-06-16 22:41:14 (6604) [INFO] EA4 ( EasyApache 4 )                            1.7 MB/s | 4.6 MB     00:02
* 2024-06-16 22:41:17 (6604) [INFO] cPanel Addons Production Feed                   7.6 kB/s |  10 kB     00:01
* 2024-06-16 22:41:20 (6604) [INFO] cPanel Plugins project                          234 kB/s | 479 kB     00:02
* 2024-06-16 22:41:20 (6604) [INFO] CentOS-7 - Extras                               1.8 MB/s | 361 kB     00:00
* 2024-06-16 22:41:23 (6604) [INFO] AlmaLinux 7 - BaseOS                            123  B/s | 269  B     00:02
* 2024-06-16 22:41:23 (6604) [INFO] Errors during downloading metadata for repository 'baseos':
* 2024-06-16 22:41:23 (6604) [INFO]   - Status code: 404 for https://mirrors.almalinux.org/mirrorlist/7/baseos (IP: 52.3.173.145)
* 2024-06-16 22:41:23 (6604) [INFO] Error: Failed to download metadata for repo 'baseos': Cannot prepare internal mirrorlist: Status code: 404 for https://mirrors.almalinux.org/mirrorlist/7/baseos (IP: 52.3.173.145)
* 2024-06-16 22:41:23 (6621) [INFO]
* 2024-06-16 22:41:23 (6512) [INFO] Sending notification: Failed to update to AlmaLinux 8
* 2024-06-16 22:41:23 (6517) [ERROR] The elevation process failed during stage 4.
* 2024-06-16 22:41:23 (6517) [ERROR]
* 2024-06-16 22:41:23 (6517) [ERROR] You can continue the process after fixing the errors by running:
* 2024-06-16 22:41:23 (6517) [ERROR]
* 2024-06-16 22:41:23 (6517) [ERROR]     /usr/local/cpanel/scripts/elevate-cpanel --continue
* 2024-06-16 22:41:23 (6517) [ERROR]
* 2024-06-16 22:41:23 (6517) [ERROR] You can check the error log by running:
* 2024-06-16 22:41:23 (6517) [ERROR]
* 2024-06-16 22:41:23 (6517) [ERROR]     /usr/local/cpanel/scripts/elevate-cpanel
* 2024-06-16 22:41:23 (6517) [ERROR]
* 2024-06-16 22:41:23 (6517) [ERROR] Last Error:
* 2024-06-16 22:41:23 (6517) [ERROR]
* 2024-06-16 22:41:23 (6517) [ERROR] command failed. Fix it and run command. at /usr/local/cpanel/scripts/elevate-cpanel line 6582.
* 2024-06-16 22:41:23 (8092) [FATAL] command failed. Fix it and run command. at /usr/local/cpanel/scripts/elevate-cpanel line 6582.

• 

  Robert Mwaura

  • June 26, 2024 09:06

  getting same

  [root@host ~]# /usr/local/cpanel/scripts/elevate-cpanel
  ##########################################################################################
  #
  # Please re-run this script with
  #
  #     --help  to know more about this script
  #     --check to check if your server is ready to upgrade
  #     --start if you would like to begin the upgrade process
  #
  #     Read more from https://cpanel.github.io/elevate/
  #
  ##########################################################################################

  0
• 

  Andrew

  • June 26, 2024 09:09
  • Edited

  Well weird, open a ticket (link in my signature) with the login details I be happy to have a look at this free of charge if you wish.

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!* Open a ticket
  EmergencySupport - Professional Server Management and One-time Services

  0
• 

  Robert Mwaura

  • June 27, 2024 06:52

  Thanks Andrew for your great help my server has been off for a whole week with no one understanding the issue. issue is now solved the server is running well now.

  1
• 

  cPRex Jurassic Moderator

  • June 27, 2024 16:55

  Could you share the solution here so we call can benefit?  Robert Mwaura Andrew

  0
• 

  Andrew

  • June 27, 2024 17:12

  Well there were a couple of problems here. The system was stuck at Stage 4 due to bad (CentOS 7) repos and it was still running on CentOS 7 kernel. Furthermore yum was corrupted complainng about missing ".so" files. I have copied the missing files over from another server and replaced the repos with the correct ones then I could continue the Elevate process to reinstall the softwares which were removed in the earlier stages. EasyApache profiles were lost so I had to rebuild them from scratch.

  MySQL was broken due to an unfinished upgrade from MySQL 5.7 so I had to install MariaDB 10.6 instead and it came back to life. It was a 3h work but I'm glad all is sorted now :)

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!* Open a ticket
  EmergencySupport - Professional Server Management and One-time Services

  1

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