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Disconnected from server during cloudlinux upgrade

simeon

Hey there.  

While upgrading from centos 7 to cloudlinux through ssh I got disconnected from the server.

The last thing on my screen is below.  It looks like it was about done - does anyone know where I can find the install logs?  I'm thinking I might just need to reboot.

Building directory tree and copying files
made directory /usr/local/cpanel/whostmgr/docroot/3rdparty/cloudlinux/assets/fonts
made directory /usr/local/cpanel/whostmgr/docroot/3rdparty/cloudlinux/assets/images
Copy/update files...
Finished update script...
Rebuilding cPanel global cache...
Building global cache for cpanel...Done
client_loop: send disconnect: Broken pipe

 

Comments

6 comments

Date Votes
  • simeon

    ... and just like that I found the log.

    It said reboot to complete the process.

    Now its been 20 minutes the server has been rebooting and I'm getting nervous.

    0
  • Andrew
    Translate

    Have a look at the process via KVM (console). If the server is not responding for over an hour I would reboot.

    Just to clarify: you didn't Elevate the server, just installed CloudLinux on a CentOS 7 box right?

    Andrew N. - cPanel Plesk VMWare Certified Professional
    Do you need immediate assistance? 20 minutes response time!* Open a ticket
    EmergencySupport - Professional Server Management and One-time Services

    0
  • simeon

    Correct. Non elevation, just install on centos7.

    Got to the console and the box was sitting in an emergency mode shell, the screen had been cut off, so I couldn't see what came before it.

    Rebooted and grub was defaulting to the oldest kernel on the box, presumably causing the emergency shell.

    We selected the newest one and it came up.

    Stopped there for now. Need to remove that old kernel before doing anything else.

    0
  • Andrew
    Translate

    Sounds good.

    Andrew N. - cPanel Plesk VMWare Certified Professional
    Do you need immediate assistance? 20 minutes response time!* Open a ticket
    EmergencySupport - Professional Server Management and One-time Services

    0
  • simeon

    I don’t see any documentation on how to do that, do you know if there is any?

    0
  • quietFinn

    Is your server using soft raid 1?
    If it is this might help:
    https://cloudlinux.zendesk.com/hc/en-us/articles/360021620699-CloudLinux-7-8-kernel-unable-to-boot-on-UEFI-enabled-soft-raid-1-server

    These commans show you what kernel will be booted:
    grubby --default-kernel
    grubby --default-title

     

     

    0

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