Emails Not Showing On Roundcube After Migrating To new host

Mohamed Elebsawy

• June 29, 2024 18:00

Hello Everyone.. I've just transferred my website to another hosting and just moved the email folders with FTP But I'm facing some problems on permissions & ownership This is a sample of the output when using Repair Mailbox Permissions

Unable to fix ownership on /home/globalfw/mail/globalfw.org/hany.helal: currently (0:0), should be (1001:1002)
Unable to fix permissions on /home/globalfw/mail/globalfw.org/hany.helal : currently (0755), should be (0751)
Unable to fix ownership on /home/globalfw/mail/globalfw.org/hany.helal/dovecot-quota: currently (0:0), should be (1001:1002)
Unable to fix permissions on /home/globalfw/mail/globalfw.org/hany.helal/dovecot-quota: currently (0644), should be (0640)
Unable to fix ownership on /home/globalfw/mail/globalfw.org/hany.helal/dovecot.mailbox.log: currently (0:0), should be (1001:1002)
Unable to fix permissions on /home/globalfw/mail/globalfw.org/hany.helal/dovecot.mailbox.log: currently (0644), should be (0640)
Unable to fix ownership on /home/globalfw/mail/globalfw.org/hany.helal/dovecot-acl-list: currently (0:0), should be (1001:1002)
Unable to fix permissions on /home/globalfw/mail/globalfw.org/hany.helal/dovecot-acl-list: currently (0644), should be (0640)
Unable to fix ownership on /home/globalfw/mail/globalfw.org/hany.helal/dovecot-uidlist: currently (0:0), should be (1001:1002)
Unable to fix ownership on /home/globalfw/mail/globalfw.org/hany.helal/dovecot.index.log: currently (0:0), should be (1001:1002)
Unable to fix ownership on /home/globalfw/mail/globalfw.org/hany.helal/dovecot.list.index: currently (0:0), should be (1001:1002)

• 

  Andrew

  • June 29, 2024 18:38

  Your hosting provider should be able to fix the permissions for you.

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!* Open a ticket
  EmergencySupport - Professional Server Management and One-time Services

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  Mohamed Elebsawy

  • June 30, 2024 02:04

  I contacted her but their response was very disappointing.

  Please note that at Contabo we provide unmanaged services which means that we are responsible for the provision of hardware, but maintaining and configuring servers on operating system level and above remains the responsibility of the customer.

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  Mohamed Elebsawy

  • June 30, 2024 02:52

  If it is difficult to repair, I can delete all the files and transfer them again, but how do I avoid this problem during the transfer?

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  Mohamed Elebsawy

  • June 30, 2024 04:16

  Any help !

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