Not able to create DB user or resetting the password for DB user.

Ronny Fang

• July 01, 2024 13:01

The request failed. (Error ID: rhjh83) Ask your hosting provider to research this error in cPanel & WHM’s main error log. getting error.

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  Andrew

  • July 01, 2024 13:53

  Do you have root access to the server? Is MySQL running? What version of MySQL? If 8 then you might be affected by this bug:

  https://support.cpanel.net/hc/en-us/articles/24546938662039-Upstream-issue-MySQL-8-0-38-does-not-start-Segmentation-Fault

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!* Open a ticket
  EmergencySupport - Professional Server Management and One-time Services

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