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We are aware of an issue after updating to cPanel versions 11.110.0.65, 11.126.0.21, or 11.128.0.11, some cPanel plugins or features are no longer functioning properly including WP Toolkit. Please see the following article for more information and updates:
Update to latest cPanel 110, 126, or 128 versions removes "addonfeatures" directory.

Regarding Backup of Cpanel

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  • Hi,

     

    What method were you using to download the backup? If the backup was downloaded via File Manager or the cPanel interface, it could encounter a timeout limit due to the large size of the backup. For downloading larger backups, I recommend using SFTP or SSH.

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