Deletion of Forwarded emails

David Strelitz

• July 19, 2024 08:12

I have searched here but not found a definitive answer, that makes sense, so grumpy old brit needs help.

I want to forward emails from a just host account to a btinternet address.

So emails sent to 

grumpybrit@ hosted_on_JH.com are forwarded to grumpybrit @ btinternet.com.

That bit is fine but I dont want to keep a copy on that JustHosted account. With Gmail you tick one box, done,  but cannot find a way to do this with JH.

Thanks

David

• 

  quietFinn

  • July 19, 2024 09:11

  Delete the mailbox grumpybrit@ hosted_on_JH.com and keep the forwarder.
  You don't need a mailbox to forward emails.

   

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• 

  David Strelitz

  • July 19, 2024 09:29
  • Edited

  Many thanks for your prompt response.

  Logged in to cPanel, I see all addresses including the one with forwarding in place but I cannot see a way of deleting the mailbox, only the whole address.

  Can you explain what I am missing.

  Thanks 

  David 

   

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• 

  quietFinn

  • July 19, 2024 09:47

  You click on the "Manage" button and at bottom of the next page you see "DELETE EMAIL ACCOUNT"

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• 

  David Strelitz

  • July 19, 2024 10:05

  I had seen that ...and just tested on test@ address which has forwarding. The whole of test@ is deleted, lock stock and whatever.

  Once deleted, test@ is gone from cPanel.

  Thanks 

  David 

   

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• 

  David Strelitz

  • July 19, 2024 10:38
  • Edited

  As an update despite test@ being deleted you are spot on and emails are forwarded.

  The address is not shown in email accounts BUT when forwarders are displayed the address is there. Confusing but hey ho🍷🍷🍷

  Thanks for your help....and patience.

  David 

   

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