Need advice regarding CentOs7 end of life and Hostgator

Lionel R.

• August 06, 2024 15:21
• Edited

Hello, thanks for your help!  I need to ask for some advice please.

• I have a dedicated server which is not provided by a "Direct customer or a cPanel Partner". It's a server and a cPanel licence provided by "HostGator" aka. "Newfold Digital, Inc".
  
  
• Some months ago, they assured me that "they will carry the full update to AlmaLinux" but today they told me that I need to purchase a new server from them.

I need to make calculations about money and time. I would like to ask you for help with some questions, please

1. What will happen with the functionality of my actual server after the "Extended Lifecycle Support" ends on January 1st, 2026? Will it cease to work? will it cease to receive updates, leaving it vulnerable to security issues?

• What "Direct Customer or cPanel Partner" do you recommend me? I'm not satisfied with HostGator and would like to keep in touch with other providers to think about alternative options to host dedicated server.
  
  

I look forward to reading the responses and suggestions of any user who wants to comment.

Thank you very much

Lionel

 

• 

  cPRex Jurassic Moderator

  • August 06, 2024 16:17

  Hey there!  I can't answer what host you should go with, but I can let you know about the ELS support.  The server won't suddenly shut off or quit working, but you won't receive any security updates.  The additional fee for the ELS support is to motivate people to get migrated off as soon as possible.  No one should be waiting to migrate just because that is available, and please don't wait until the end of next year to perform that work.

  0
• 

  Lionel R.

  • August 06, 2024 18:08

  Thank you very much !!

  0
• 

  cPRex Jurassic Moderator

  • August 06, 2024 18:11

  Sure thing!

  0
• 

  Anoop Kumar

  • August 07, 2024 01:14

  Upgrade your server with latest version of OS is the best solution

  0
• 

  Andrew

  • August 07, 2024 06:09

  Lionel,

  If the new server costs more than what you pay now then upgrading the server is the best way to go as Anoop said. We have upgrade a few servers at HostGator in the past successfully and if you are not certain how to do so there are many cPanel Certified Professional out there who will be happy to assist you with this :)

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!* Open a ticket
  EmergencySupport - Professional Server Management and One-time Services

  0
• 

  Lionel R.

  • August 08, 2024 15:47

  Thanks Anoop and Andrew. That's a good alternative.

  So, 
  1. First step I need to chat with Hostgator "hey, would it be the same if I took the risk myself of upgrading the OS?" if the answer is YES then

  2. Second step: I need to chat with my boss

  3.Third step would be: he will want  to contact Andrew to know costs

  Thank you !!!!

  1

Please sign in to leave a comment.