Problems with the automatic licence payment

Unnamed User

• September 05, 2024 17:24

Hello, I hace one licence that I need to pay monthy in automatic charge. The problem is that the licence configuration ins related with a Paypal account that is no longer valid. So each month, the system can not charge automatic. I need you to change that, to relate the licence with my credit card. I post a ticket before with this problem, but it still has the problem. 

 

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  cPRex Jurassic Moderator

  • September 05, 2024 19:28

  Hey there!  Our team is aware of the issue and they are working on fixing that now.  If you need us to take action on our end for the license issue, please create a ticket or message cs@cpanel.net, as I can't do anything for licenses through the Forum.

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