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Update errors on cloudlinux

Answered
maestroc
I have received error warnings the past couple of days when the cpanel update runs and although the error gives some suggestions I am not sure how to deal with this.  In checking the logs this is what I see at the point where the error occurs.  Thank you for any help you might be able to provide to guide me in the right direction.  
 
I have already tried this solution thinking it might help but none of the repolist items have the word testing in them.
  
[2024-09-04 21:54:05 -0500]   Processing: Running update-packages
[2024-09-04 21:54:05 -0500]    - Processing command `/usr/local/cpanel/scripts/update-packages`
[2024-09-04 21:54:05 -0500]      [/usr/local/cpanel/scripts/update-packages] checkyum version 22.3  (excludes: bind-chroot)
[2024-09-04 21:54:08 -0500]      [/usr/local/cpanel/scripts/update-packages] This system is receiving updates from CloudLinux Network server.
[2024-09-04 21:54:08 -0500]      [/usr/local/cpanel/scripts/update-packages] Last metadata expiration check: 2:15:37 ago on Wed Sep  4 19:38:31 2024.
[2024-09-04 21:54:08 -0500]      [/usr/local/cpanel/scripts/update-packages] Error:
[2024-09-04 21:54:08 -0500]      [/usr/local/cpanel/scripts/update-packages]  Problem: package iptables-legacy-1.8.10-2.2.el9.x86_64 from @System requires (iptables-libs(x86-
64) = 1.8.10-2.el9 or iptables-libs(x86-64) = 1.8.10-2.el9_1), but none of the providers can be installed
[2024-09-04 21:54:08 -0500]      [/usr/local/cpanel/scripts/update-packages]   - cannot install both iptables-libs-1.8.10-4.el9_4.x86_64 from baseos and iptables-libs-1.8.10-
2.el9.x86_64 from @System
[2024-09-04 21:54:08 -0500]      [/usr/local/cpanel/scripts/update-packages]   - cannot install both iptables-libs-1.8.10-4.el9_4.x86_64 from baseos and iptables-libs-1.8.10-
2.el9.x86_64 from baseos
[2024-09-04 21:54:08 -0500]      [/usr/local/cpanel/scripts/update-packages]   - cannot install the best update candidate for package iptables-libs-1.8.10-2.el9.x86_64
[2024-09-04 21:54:08 -0500]      [/usr/local/cpanel/scripts/update-packages]   - cannot install the best update candidate for package iptables-legacy-1.8.10-2.2.el9.x86_64
[2024-09-04 21:54:08 -0500]      [/usr/local/cpanel/scripts/update-packages] (try to add '--allowerasing' to command line to replace conflicting packages or '--skip-broken' t
o skip uninstallable packages or '--nobest' to use not only best candidate packages)
[2024-09-04 21:54:08 -0500]      [/usr/local/cpanel/scripts/update-packages] (XID dvp4r8) “/usr/bin/yum” reported error code “1” when it ended:
[2024-09-04 21:54:08 -0500] E    [/usr/local/cpanel/scripts/update-packages] The “/usr/local/cpanel/scripts/update-packages” command (process 1567282) reported error number 1
 when it ended.

Comments

4 comments

Date Votes
  • Andrew

    yum works fine?

    yum update

    yum install iptables-libs

    What are the output of the above commands?

    Andrew N. - cPanel Plesk VMWare Certified Professional
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  • maestroc

    Thank you for your assistance.  Here is the output of those commands.

    [root@moj ~]# yum update
    This system is receiving updates from CloudLinux Network server.
    Last metadata expiration check: 1:30:06 ago on Sun Sep  8 17:10:48 2024.
    Error:
     Problem: package iptables-legacy-1.8.10-2.2.el9.x86_64 from @System requires (iptables-libs(x86-64) = 1.8.10-2.el9 or iptables-libs(x86-64) = 1.8.10-2.el9_1), but none of the providers can be installed
      - cannot install both iptables-libs-1.8.10-4.el9_4.x86_64 from baseos and iptables-libs-1.8.10-2.el9.x86_64 from @System
      - cannot install both iptables-libs-1.8.10-4.el9_4.x86_64 from baseos and iptables-libs-1.8.10-2.el9.x86_64 from baseos
      - cannot install the best update candidate for package iptables-libs-1.8.10-2.el9.x86_64
      - cannot install the best update candidate for package iptables-legacy-1.8.10-2.2.el9.x86_64
    (try to add '--allowerasing' to command line to replace conflicting packages or '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)

     

    [root@moj ~]# yum install iptables-libs
    This system is receiving updates from CloudLinux Network server.
    Last metadata expiration check: 1:30:59 ago on Sun Sep  8 17:10:48 2024.
    Package iptables-libs-1.8.10-2.el9.x86_64 is already installed.
    Error:
     Problem: problem with installed package iptables-legacy-1.8.10-2.2.el9.x86_64
      - package iptables-legacy-1.8.10-2.2.el9.x86_64 from @System requires (iptables-libs(x86-64) = 1.8.10-2.el9 or iptables-libs(x86-64) = 1.8.10-2.el9_1), but none of the providers can be installed
      - package iptables-legacy-1.8.10-2.2.el9.x86_64 from epel requires (iptables-libs(x86-64) = 1.8.10-2.el9 or iptables-libs(x86-64) = 1.8.10-2.el9_1), but none of the providers can be installed
      - cannot install both iptables-libs-1.8.10-4.el9_4.x86_64 from baseos and iptables-libs-1.8.10-2.el9.x86_64 from @System
      - cannot install both iptables-libs-1.8.10-4.el9_4.x86_64 from baseos and iptables-libs-1.8.10-2.el9.x86_64 from baseos
      - cannot install the best candidate for the job
    (try to add '--allowerasing' to command line to replace conflicting packages or '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)

    0
  • Andrew
    Translate

    This should be the official workaround for this problem:

    dnf --assumeyes swap iptables-legacy iptables-nft


    Andrew N. - cPanel Plesk VMWare Certified Professional
    Do you need immediate assistance? 20 minutes response time!* Open a ticket
    EmergencySupport - Professional Server Management and One-time Services

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  • maestroc

    That seems to have worked.  Thank you!

    0

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