Turn reseller account into addon domain

KJ

• September 12, 2024 11:18
• Edited

Hello :)

A small reseller has closed his business. He had 3 accounts of his in total in the reseller plan. The rest of the accounts on the reseller plan have already been turned into unique accounts outside the reseller plan.

For these 3 accounts, he wants to use only 1 main account and the other 2 smaller accounts to be turned into addon domains.

We read this thread and also this kb post but have a couple of questions.

1. Is there a way to avoid account deletion in order to do the migration within the same server?
2. During the email transfer process quoted below, will it also transfer the passwords?

Recreate email accounts and download the mail folder from the original account and upload it to the same path in the new cPanel account. (if the original account has emails)

We've done it again in the past but we had to delete the account and also recreate the email addresses without the emails inside. We ask to make sure that there is no other way than the deletion of the account and also that we are able to transfer the emails.

Thank you :)

 

• 

  cPRex Jurassic Moderator

  • September 12, 2024 13:46

  Hey there!  As you've found, there's no supported tool to perform this work.  It's something that has been requested a few times, but so far we haven't added it to the product. 

  1 - Unfortunately no

  2 - Since this process is manual, no, the passwords would also change.

   

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  KJ

  • September 13, 2024 10:09

  Hey cPRex!

  This is what we expected tbh. Just checked to make sure that we are not missing anything new.

  Thank you very much!

  Kindest regards!!!

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