My cpanels are not loading files I have WHM root what can I do?
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This is prob. a question for your hosting provider, but did you upload them to your public_html folder?
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If the files are in public_html as expected, there is likely another issue with the system keeping things from working. if you check the log at /etc/apache2/logs/error_log do you see anything useful there?
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Can I send the log file
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No, seeing the entire log isn't going to help anyone. It's best to run this command:
tail -f /etc/apache2/logs/error_log
while loading your site as that will display log entries in real-time as they happen, which would let you see any issues.
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Ok
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2024-09-30 16:15:03.217582 [INFO] [3007454] [T0] [127.0.0.1:41036#APVH_server.multivpshost.com:0] File not found [/var/www/html/whm-server-status]
2024-09-30 16:15:56.038582 [INFO] [3007466] [T0] [APVH_multivpshost_Suea-php72:]: locked pid file [/usr/local/lsws/extapp-sock/APVH_multivpshost_Suphp.sock.pid].
2024-09-30 16:15:56.038605 [INFO] [3007466] [T0] [APVH_multivpshost_Suea-php72:] remove unix socket for detached process: /usr/local/lsws/extapp-sock/APVH_multivpshost_Suphp.sock
2024-09-30 16:15:56.051101 [INFO] [3007466] [T0] [APVH_multivpshost_Suea-php72:] add child process pid: 3085692, procinfo: 0x6740be0
2024-09-30 16:15:56.054726 [INFO] [3007466] [T0] [APVH_multivpshost_Suea-php72:]: unlocked pid file [/usr/local/lsws/extapp-sock/APVH_multivpshost_Suphp.sock.pid].
2024-09-30 16:16:43.523512 [INFO] [3007454] [T0] [185.224.128.52:39902#APVH_84.247.184.65:443_multivpshost.com] File not found [/home/multivpshost/public_html/web/function/init.js]
2024-09-30 16:16:43.523546 [INFO] [3007454] [T0] [185.224.128.52:39902#APVH_84.247.184.65:443_multivpshost.com] File not found [/home/multivpshost/public_html/404.shtml]0 -
When I load this site this is what I am seeing 😞 when I load the a website with the issue
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I see this system also has Litespeed installed - is that correct? And just to confirm, you have an index.php or index.html page inside the public_html directory, correct?
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Yes
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It may be best to create a ticket so this can be investigated directly on the system if that is all the log data that is showing up on the machine.
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How do I create a ticket
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Because I also have issues with SSL now working because of date and time sync
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You can create the ticket directly inside the WHM >> Create a Support ticket interface. If your cPanel license isn't purchased directly from us, it will direct you to your provider's support.
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Do you think this error has anything to do with with php-fpm. Because I received a mail say Apache_php_fpm is down
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It's possible, but the logs don't show us any clear relation to PHP-FPM, so we'd really just be guessing without more data.
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I know this sounds probably stupid, but did you run a a modulus check on the certificate via the command line and yeah turn off php-fpm. Causes a but load of issues. I had major issues with the temp url not working. I wrote a post on how to fix that as well. Could be one of those modules.
https://www.nicktailor.com/?p=1905
The other issue it could be is that your hostname of your server maybe you should set it to a publically available subdomain like cpanel100.primarydomain.com and then try to set the ssl.
You do that under basic server settings. I also think this could be because my new host is almalinux. Im was thinking about switching to ubuntu.0
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