Site can't be reached after installation

Tad Davis

• October 16, 2024 07:21

Clean Ubuntu 22.04 install on an AWS instance with 4MB/40GB. Only thing I added was Perl, per your instructions. The CPanel installation scripts ran and completed without error. Now when connecting to my site, this page appears:

http://REDACTED/cgi-sys/defaultwebpage.cgi

I can connect to the server and see that there is no firewall issue:

dementad@server:~$ sudo ufw status
Status: inactive

Apache2 is not running? And it isn't even found? Where do you install it?

dementad@server:~$ apache2 -v
WARNING:root:could not open file '/etc/apt/sources.list.d/cpanel-plugins.list'

Command 'apache2' not found, but can be installed with:
sudo apt install apache2-bin

I am not sure how to proceed. I don't think installing apache2 is the answer...

Tad

• 

  quietFinn

  • October 16, 2024 11:22

  Apache in your server is working, it accepts connections in port 80, but NOT in port 2087.

  Seems like a firewall issue.

   

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• 

  mtindor

  • October 16, 2024 13:06

  You'd want to use:

  httpd -v

  And as quietFinn mentioned, you seem to have a lot of the typical ports firewalled.   The cPanel / WHM ports and mail ports, at the very least, are all firewalled.   Maybe that's intentional.

  But the Apache that runs the hosted websites on a cPanel server is up and running (responses from :80 and :443).

  If you are trying to connect to access cPanel or WHM, then you'd use /cpanel or /whm or :2083 or :2087.   But again, those ports are blocked to the public (perhaps intentionally by you).

   

   

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  Tad Davis

  • October 16, 2024 16:03

  Thanks, both of you! I don't know why I expected the installation to take care of port access... I can now reach the Cpanel and WHM, although the login/password is not working. Is it a different login/password than I use for cpanel.net?? Even trying to reset the password is wonky -- the email address "hint" doesn't match any of my email addresses.

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  quietFinn

  • October 16, 2024 16:28

  The WHM root password has nothing to do with cpanel.net login/password.

  If you have root SSH access to the server just do:
  passwd
  then enter your new password 2 times.
  After that you can login to WHM with username root and that password.

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  Tad Davis

  • October 16, 2024 16:32

  Yeah, I tried that, but still got an invalid login. In desperation, I rebooted and now it works with the root password. Thanks!

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