can't renew SSL certificate

james bro

• November 14, 2024 03:16

I purchased cPanels from GoDaddy and OVH, and two months ago, the SSL certificate for the domain jpwallart.com expired. I enabled the 'Manage AutoSSL' feature, but cPanel did not renew the SSL certificate for the domain. The same issue occurs for several other domains where the SSL certificates expired and could not be renewed.
In the Pending Queue of 'Manage AutoSSL', there are many domains that remain in a pending state and then disappear after a few days. Manually clicking 'Check *username*' for these accounts also doesn't work. I already tried many times.

I tried both selecting and deselecting 'Allow AutoSSL to replace invalid or expiring non-AutoSSL certificates,' but neither worked.

Server information: CentOS 6.1, cPanel v86.0.40, Tier 124.0.10.

 

• 

  Andrew

  • November 14, 2024 11:52

  CentOS 6 is EOL for a long time and it's not getting updates anymore. AutoSSL (sectigo) has also been depreciated already. You should migrate your accounts to a new server with up to date operating system as soon as possible. Meanwhile a paid SSL certificate would be your best option.

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!* Open a ticket
  EmergencySupport - Professional Server Management and One-time Services

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• 

  quietFinn

  • November 14, 2024 17:05

  Are you able to install Let's Encrypt with this:
  /scripts/install_lets_encrypt_autossl_provider
  
  

  If that works then enable it in Manage_AutoSSL
  
  

   

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