CloudLinux Elevate Failed at Step 3 (Litespeed issue?)

aaron_s

• November 23, 2024 18:11
• Edited

Hi,

I'm attempting to use Elevate to update my CloudLinux cPanel Server.

Everything has gone smoothly until step 3. I'm getting the following error:

"Program '/usr/local/lsws/bin/lshttpd' is not an executable absolute path. at /usr/local/cpanel/scripts/elevate-cpanel line 180."

At one point, I did use LiteSpeed. However, my understanding is it's been uninstalled. I know for a fact I'm using Apache. I'm also confused because those directories don't even exist. I'm not sure why the Elevate Script has indicated LiteSpeed is present. Any ideas?

/usr/local/lsws DOES exist, but it only contains two folders: conf & logs

 

Here are the last couple lines prior to the failure:

* 2024-11-23 12:12:19 (10231) [DEBUG] Running 'pre_distro_upgrade' from LiteSpeed component.

* 2024-11-23 12:12:19 (3351) [INFO] LiteSpeed is installed

* 2024-11-23 12:12:19 (8364) [INFO] Sending notification: Failed to update to CloudLinux 8

* 2024-11-23 12:12:19 (8369) [ERROR] The elevation process failed during stage 3.

 

Perhaps I can just delete or rename the lsws folder?

Any help would be greatly appreciated as this has currently left the front end of cPanel/WHM entirely down.

 

Thank you ahead of time!

• 

  Andrew

  • November 23, 2024 18:58
  • Edited

  I'm glad this is resolved now Aaron :)

  Andrew N. - cPanel Plesk VMWare Certified Professional
  Do you need immediate assistance? 20 minutes response time!* Open a ticket
  EmergencySupport - Professional Server Management and One-time Services

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