Skip to main content

Problem after update to 110.0.49

Answered
Alexandros Zerzelidis

Hello all my websites is 503 error. Please help me.

Comments

7 comments

Date Votes
  • Alexandros Zerzelidis

    also i try to downgrade but nothing 

    0
  • Nick

    Hello

     

    In case you use imunify, thiw worked for me

     

    Hello!
     
    Thank you for reaching out to Imunify360 Support. We’re sorry to hear about the issues affecting your websites.
     
    Our developers are currently investigating this matter under the internal case DEF-30956, as it has been recently reported by other users as well. In the meantime, we recommend downgrading the imunify360-php-daemon and imunify360-php-i360 packages to check if this resolves the issue.
     
    You can use the following command:

    yum downgrade imunify360-php-daemon imunify360-php-i360

     
    I also recommend to temporarily disabling the imunify360 rollout repo on production servers. Updates to these packages were available in the rollout repo, which we recommend disabling on production servers.
    In order to disable imunify360-rollout* and imunify360-testing  temporarily you can run the following

    yum-config-manager --disable imunify360-rollout* --disable imunify360-testing

    To enable them back

    yum-config-manager --enable imunify360-rollout* --enable imunify360-testing

     
    Additionally, you can monitor the status of this issue here: Imunify360 Status Page.
     
    Please let us know if this resolves the issue or if you need further assistance. 
     
    Thank you for your patience as we work on a solution.

    0
  • vacancy
    • Edited

    Downgrade packages cannot be downloaded.

    Completely removing Imunify360 from the system solves the problem for now.

    ***

    [root@server ~]# yum downgrade imunify360-php-daemon imunify360-php-i360
    Last metadata expiration check: 1:57:37 ago on Tue 26 Nov 2024 08:58:35 AM +03.
    Dependencies resolved.
    =========================================================================================================
     Package                        Architecture    Version              Repository                     Size
    =========================================================================================================
    Downgrading:
     imunify360-php-daemon          x86_64          8.2.4-1.el8          imunify360-rollout-3          5.3 M
     imunify360-php-i360            x86_64          8.2.4-1.el8          imunify360-rollout-3          7.9 M

    Transaction Summary
    =========================================================================================================
    Downgrade  2 Packages

    Total download size: 13 M
    Is this ok [y/N]: y
    Downloading Packages:
    [MIRROR] imunify360-php-i360-8.2.4-1.el8.x86_64.rpm: Status code: 404 for https://download.imunify360.com/el/8/slot-3/x86_64/imunify360-php-i360-8.2.4-1.el8.x86_64.rpm (IP: 2a01:4f9:3070:3847::2)
    [MIRROR] imunify360-php-daemon-8.2.4-1.el8.x86_64.rpm: Status code: 404 for https://download.imunify360.com/el/8/slot-3/x86_64/imunify360-php-daemon-8.2.4-1.el8.x86_64.rpm (IP: 2a01:4f9:3070:3847::2)
    [MIRROR] imunify360-php-i360-8.2.4-1.el8.x86_64.rpm: Status code: 404 for https://download.imunify360.com/el/8/slot-3/x86_64/imunify360-php-i360-8.2.4-1.el8.x86_64.rpm (IP: 2a01:4f9:3070:3847::2)
    [MIRROR] imunify360-php-i360-8.2.4-1.el8.x86_64.rpm: Status code: 404 for https://download.imunify360.com/el/8/slot-3/x86_64/imunify360-php-i360-8.2.4-1.el8.x86_64.rpm (IP: 2a01:4f9:3070:3847::2)
    [FAILED] imunify360-php-i360-8.2.4-1.el8.x86_64.rpm: No more mirrors to try - All mirrors were already tried without success
    (2/2): imunify360-php-daemon-8.2. 59% [===================             ] 1.6 MB/s | 7.9 MB     00:03 ETA
    The downloaded packages were saved in cache until the next successful transaction.
    You can remove cached packages by executing 'yum clean packages'.
    Error: Error downloading packages:
      imunify360-php-i360-8.2.4-1.el8.x86_64: Cannot download, all mirrors were already tried without success

    0
  • Nick

     run first

    yum-config-manager --disable imunify360-rollout* --disable imunify360-testing

     and then

        yum downgrade imunify360-php-daemon imunify360-php-i360

     

    Good luck, patrioti

    0
  • Michel
    • Edited

    Hello,

    We attempted to downgrade Imunify360, but even after the downgrade, the websites remained inaccessible. As a result, we had to completely remove Imunify360 from the server. After its removal, the website started working again.

    Update: 

    We encountered the same issue on another server, which also has CloudLinux installed. We tried downgrading Imunify360 first again, and it seems the downgrade resolved the issue on this server, as the websites are now working.

    0
  • Alexandros Zerzelidis

    also i have this problem when i try transfer website to other server with transfer tool
    Ο διακομιστής «MySQL/MariaDB» είναι προς το παρόν μη διαθέσιμος, λόγω σφάλματος: The system failed to connect to the “MySQL” database “mysql” because of an error: 1524 (Plugin 'unix_socket' is not loaded)

    0
  • George_Fusioned

    Hey Alexandros Zerzelidis

    To fix the MySQL issue, try adding the following line below the [mysqld] section in /etc/my.cnf:

    plugin-load-add = auth_socket.so

    and restart MySQL with `/scripts/restartsrv_mysql`.

    BTW if downgrading Imunify360 packages did not help, try going to WHM > Imunify360 > Settings > Malware and uncheck the bottom two options "PHP Immunity" and "Blamer". Then run `systemctl restart imunify360`.

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post