Recover information

Master Master

• November 30, 2024 21:23

I have a problem, the operating system on my hard drive failed and they couldn't repair it, so a new hard drive was installed, unfortunately the last backup of several sites was a month ago, the data center technicians installed the hard drive with the installation damaged on my server, I have access to all the information, my question is how can I recover the information from the old disk, transfer it to the new one, restore the sites but I would like to recover the lost information from that month, try copying the account folder but when I log in I get a forbidden error saying that I do not have the permissions, what could be done to recover that information from the old disk and transfer it to the new one, mainly files and database

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  Andrew

  • December 01, 2024 08:55
  • Edited

  It depends on how you made those backups: Was it done by cPanel backup tool? If so then just copy over the "cpmove-accountname.tar.gz" files to /home folder and using "Transfer or Restore cPanel account" you can restore them.

  Andrew N. - cPanel Plesk VMWare Certified Professional
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