Remove Sitejet Builder

MindServer

• December 14, 2024 23:20

Hi friends,

Once again, WHM/cPanel has installed and activated Sitejet Builder on all accounts.

I have disabled it from the "Feature Manager", however, I would like to know if there is a way to uninstall it definitively for not create more issues in client's websites.

Thank you very much. Best regards.

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  MindServer

  • December 14, 2024 23:26
  • Edited

  In addition to my first query, I would like to know if it is possible to remove the button that has automatically appeared in WHMCS on all user accounts next to the "Log in to cPanel" button.

  Too I need remove buttons in Client Area... I asked WHMCS support and they told me that it's cPanel feature, I don't understand why you added this automatically...

  Thank you again!

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  cPRex Jurassic Moderator

  • December 16, 2024 12:00

  Hey there!  There is no way to remove SiteJet Builder from the product at this time, but you can disable the tool in WHM >> Feature Manager for your users so it doesn't show up in the interface.

  I can't speak to anything that is happening in the WHMCS interface as that isn't something we work with on our side.

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  MindServer

  • December 16, 2024 20:27

  Thank you very much. However, I deactivated Sitejet Builder in the "Feature Manager," but when I go back, the tick appears active again no matter how many times I deactivate it. This seems to be a bug. I have attached an image.

  

  Sorry for my bad English. Thank you again. Have a nice day.

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  cPRex Jurassic Moderator

  • December 16, 2024 20:46

  Your English is just fine - I've never had an issue understanding one of your posts :D

  Does that box get re-checked after the nightly update?

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  MindServer

  • December 17, 2024 11:11

  Hi friend,

  I’ll elaborate further: I disable it and save the changes. When I access a user's cPanel account, Sitejet Builder has completely disappeared.

  However, when I reopen "Feature Manager," the checkbox is active again — not after updates, but always.

  It might be a bug, or maybe it can't be disabled due to some reason or configuration. We never use Sitejet, so I have no idea.

  WHMCS indicated that this is probably the reason why the Sitejet buttons do not disappear in their software.

  Thank you. Best regards.

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  quietFinn

  • December 17, 2024 11:42

  The "default" feature list is in:
  /var/cpanel/features/default

  when you save changes in the feature list check if there is:
  sitejet=0

   

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  MindServer

  • December 17, 2024 12:06

  Hi!,

  I checked this file and the value is: sitejet=0

  

  Thank you very much.

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  cPRex Jurassic Moderator

  • December 17, 2024 15:16

  I’ll elaborate further: I disable it and save the changes. When I access a user's cPanel account, Sitejet Builder has completely disappeared.

  I can confirm this is what happens on my end as well.

  However, when I reopen "Feature Manager," the checkbox is active again — not after updates, but always.

  I'm not seeing this on my end.  When I go back to the Feature Manager page and edit the Default list, mine is still unchecked.

  It may be best to create a ticket for this issue since you have a system where this behavior is happening.

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  MindServer

  • December 17, 2024 15:32

  Hi friend,

  Thank you very much.

  Have a nice day.

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  cPRex Jurassic Moderator

  • December 17, 2024 15:41

  You as well!

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