Red alert

Aristotle4Life

• March 29, 2025 14:43

ifd is down, how do I fix it without a WHM resellers account which will allow me access to reboot server?

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  rbairwell

  • March 29, 2025 20:14

  If you don't have root access (either via WHM's Terminal or shell access to the server) or access to the ConfigServer CSF firewall menu (which will allow you to restart LFD), you will need to contact your server administrator who can perform this action for you.

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  Aristotle4Life

  • March 30, 2025 22:59

  Thanks, I already contacted the administrator who created the website before now and even today, he's not willing to help for unspecified reasons. It was not until I did some cyber security courses online that I discovered the site was unsecure. Is there anyone I can contact here just incase the administrator continues to decline my request? This is important because I have started running ads. I also have evidence of payment for the services rendered by the administrator.

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  mtindor

  • March 31, 2025 00:31

  You have to contact the hosting company that provides your server.   There is nothing cPanel (the company) or any of us can do if the person who operates the server  or who created the website does not want to cooperate with you.

   

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  RadWebHosting

  • March 31, 2025 08:35

  You should consider migrating your sites to a provider that is offering to support the server!!

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