500: Server Error Whoops, something went wrong on our servers.
Hello,
I am experiencing a recurring issue with one of my websites hosted on cPanel. Occasionally, I encounter a "500: Server Error" when loading the site. The setup is somewhat unusual: the developer converted the public_html directory into a symlink pointing to another folder on the same server, presumably to facilitate deployment via GitHub or a similar tool.
Today, the 500 error appeared again, as described in the subject of this post. I have faced this issue before, and it typically resolves itself after some time, but I never know how long it will take or what exactly triggers it.
Has anyone else experienced similar problems with symlinked public_html directories in cPanel? What could be causing these intermittent 500 errors, and are there any recommended troubleshooting steps or permanent solutions? Any advice or insights would be greatly appreciated. Thank you!
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Does the error_log of the site give any more clues as to what is triggering it? 500 is such a generic error it's tricky to give much guidance (the symlink of public_html to another folder, although unusual, *shouldn't* be causing issues: I assume the symlink is to another folder under the same user's home directory: i.e. /home/userabc/actualfolder ?)
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