CPANEL EasyApache API Issue

Bavesh BAIJNATH

• August 07, 2025 07:14

When opening Cpanel EasyApache 4 the following error is displayed

We have clear cache on AlmaLinux perform dnf makecache yum update everything and the error is still there.

The server is clean version 130.0.3 AlmaLinux v9.6.0

Error: API failure: “/usr/bin/python3” reported error code “1” when it ended: Traceback (most recent call last): File "/usr/local/cpanel/bin/packman_get_multiinfo_json", line 74, in packman.get_info_for_packages_and_prefixes( File "/usr/local/cpanel/bin/packman_lib/dnf_impl.py", line 203, in get_info_for_packages_and_prefixes _load_package_info_into_cache_for_packages_and_prefixes(pkglist, prefixes) File "/usr/local/cpanel/bin/packman_lib/dnf_impl.py", line 73, in _load_package_info_into_cache_for_packages_and_prefixes _create_pkg_map_and_package_name_to_possible_objs( File "/usr/local/cpanel/bin/packman_lib/dnf_impl.py", line 118, in _create_pkg_map_and_package_name_to_possible_objs cache_NewestByName[package_name].version AttributeError: 'NoneType' object has no attribute 'version' w/ /usr/local/cpanel/bin/packman_get_multiinfo_json --populate-provides --disable-excludes --prefix ea- Often errors like this can be resolved by running `dnf makecache`

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  quietFinn

  • August 07, 2025 14:07

  Seems to be this:
  https://support.cpanel.net/hc/en-us/articles/34005236052887-EasyApache-4-on-EL9-AttributeError-NoneType-object-has-no-attribute-version

   

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  Bavesh BAIJNATH

  • August 08, 2025 05:41

  I confirm the above solution works perfectly

  Thanks a lot quietFinn

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