Webmail redirect error

Answered

Jorge Daniel

• August 12, 2025 17:54

Hello, I am experiencing an error with the webmail redirection to 2096 when the user try to access webmail, WHM or cPanel from their domain name (domain.tld/webmail). The website displays a "Internal Server Error", but if I enter domain.tld:2096 directly, it works correctly (same with 2087 and 2083). 

This started happening a couple of days ago after the server installed version 130.0.3. 

I have tried restarting cPanel and forcing a reinstallation with:
/scripts/upcp --force

I have also run the commands below, but none of them have resolved the issue.
/scripts/check_cpanel_pkgs --fix
/scripts/restartsrv_cpsrvd
/scripts/restartsrv_httpd

The server works with CloudLinux v8.10.0 STANDARD
I hope someone can help me resolve this incident.
Thank you!

• 

  quietFinn

  • August 12, 2025 20:43

  Look in
  /usr/local/cpanel/logs/error_log
  when that happens.

   

  0
• 

  Jorge Daniel

  • August 13, 2025 01:15
  • Edited

  Thank you, we have executed again the upcp command and appear to be fixed:

  /usr/local/cpanel/scripts/upcp --force

  1

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