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website stuck between servers

Steve Belanger

i had attempted to perform a migration between my current host, and a digital ocean droplet. but after a while i realized digital ocean was not working for my needs so i reverted the DNS servers so that the the websites would point back to my old host.

but somehow, despite the website pinging to the old host, it serves content from the digital ocean droplet. so if for instance i would turn off the droplet, the website would stop responding, but if were to access the website using domain name and whm port, it would log me into the whm. but not doing with domain.com/whm

has anybody ever faced such a situation ?

Comments

1 comment

Date Votes
  • rbairwell

    There's a few reasons this could be happening:

    • Your web browser has cached the DNS of the wrong site. On Chromium based browsers, this can be checked by going to the URL chrome://net-internals/#dns and cleared
    • Your computer has cached the DNS of the wrong site. A command such as "ipconfig /flushdns" might help
    • Your DNS provider has cached the DNS of the wrong site.
    • You have multiple DNS servers configured for your domain name (such as your old host and your new host) and it's nearly random which one gets picked at any time
    • You have the correct DNS servers configured, but there are multiple A/AAAA records recorded - each pointing to your old or new site.
    • You have DNS "A" records configured to your new/old site, but AAAA (IPv6) records configured to your old/new site - and depending on what you use to access your site (computer, network connection, software) may change which IP version is used (even time to reply comes into play for some web browsers)

    It also might not be DNS related:

    • Your site actually has the old/new Droplet/hosts database configuration set and uses: so shutting down the account with the database on it disables your site.
    • You moved your site using the cpmove/Account Transfer system in cPanel/WHM and that has setup a proxy redirect from your old site to the Droplet. Reactivating your old account/pointing the DNS to the old account hasn't cleared the proxy setup.
    1

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