cPanel price increase 2027
Hi,
The latest price increase announced for 2027 is, for me, the final straw.
Since the licensing model changed in 2019, hosting providers have had to absorb a fundamental shift in costs, followed by repeated increases on an already rising bill. We are not objecting to a single adjustment. We are objecting to a policy of continual increases that is exhausting our patience and making cPanel increasingly difficult to justify financially.
What is killing cPanel’s relationship with its customers is the relentless series of excessive price increases.
Per-account billing already means WebPros earns more when our businesses grow. Yet it also keeps increasing what we pay for the accounts we already have. We pay more when we grow, and we pay more when we do not.
According to the announced 2027 pricing, Premier rises from $69.99 to $76.99 per month, while each additional account rises from $0.49 to $0.55: approximately a 12.2% increase in the additional-account charge in a single adjustment.
For a server with 1,000 accounts, using public store prices without discounts, the monthly bill rises from $510.99 to $571.99. That is another $732 per year for exactly the same accounts. Multiply that across several servers, then add every increase already accumulated since 2019.
Where does this end? How much does WebPros expect us to keep accepting, year after year?
Our customers will not accept unlimited price rises. Every increase forces us to accept lower margins or pass the cost on and risk losing customers. For smaller hosting providers and resellers, that pressure is particularly difficult to sustain. Not every account generates substantial revenue, but every account counts when the licence bill is calculated.
We need to be able to plan our costs without wondering how much more the same service will cost next year. A recurring subscription should not become a blank cheque for indefinite price increases.
Pointing to new integrations does not make this policy any more convincing. WP Guardian and SocialBee are paid products, Nova requires an additional licence, and Site Quality Monitoring offers paid upgrades beyond its free tier. Adding separately billed services does not justify charging everyone more for the base licence. Many of these additions do not address the reasons we use cPanel in the first place.
But the central issue remains the price. The cumulative cost is destroying the product’s value for money, and no list of new features changes what appears on our invoices.
I am already seriously evaluating alternatives such as AdminBolt. I have been following its releases and how quickly new builds are being delivered. I find the pace of development extraordinary, and it is giving me concrete reasons to consider switching.
This latest increase has turned something I previously considered a possibility into an option I am actively evaluating. My patience with this pricing policy has run out.
WebPros is playing with fire if it believes its market position allows it to keep raising prices without limit. Every increase gives its customers another reason to look elsewhere and its competitors another argument to win them over.
The fact that we still use cPanel does not mean we accept this policy or that we will keep using it indefinitely.
No dominant market position lasts forever. If WebPros continues down this path, it will push more providers away from cPanel and its ecosystem. Once we find an alternative that meets our needs at a reasonable price, what reason will we have to return to a relationship defined by constant increases?
This criticism is directed at those responsible for commercial strategy, not the support staff or forum moderators.
What I expect from WebPros is a meaningful review of this increase and the pricing policy it has pursued since 2019. We need sustainable prices, predictability and respect for the providers who have spent years paying for, using and recommending cPanel.
For me, the 2027 increase is the final straw. WebPros should be asking how many other customers are reaching the same conclusion.
Regards,
ElGato.
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Agree with you 100% . If we didn't own a lifetime licence (no longer available ) we would have left cpanel a couple years back. WebPros is a greedy company :(
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Don't hold your breath on the lifetime licence. The lifetime licence for WHMCS ( also WebPros ) was effectively discontinued by way of ceasing updates beyond the version currently installed. Without updates the version became a security risk/target.
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The lifetime licence just gives us unlimited accounts with no monthly or annual fee, the caveat is we still pay $200 per year for updates.
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The owned lifetime license of WHMCS was exactly the same as your current unlimited licence. It had unlimited accounts/clients but they did away with it and effectively moved everyone to a monthly client cappped (pay per active client count).
Unless there is something specifically in the licence agreement they may do the same for your licence.
Be aware that your licence agreement can be changed, and you will be prompted to accept it to continue using it. This is a way to introduce any changes to the licence.
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The lifetime licence agreement for WHMCS ( we have three but switched to clientexec lifetime ) is not the same as cPanel's lifetime licence. I believe they can put the updates fee up, that's all, so far they haven't.
Were going slightly off topic here so lets keep ELGato's thread about Webpros price increases ;)
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Please let's focus the discussion on the price increase for cPanel.
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