rnelan

  • Total activity 18
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 3

Activity overview

Latest activity by rnelan
  • rnelan commented,

    Hey Michael, not so fast!! ;) Chris is still working it today.. We thought we had it isolated, but no luck same issue after last night's backup..

  • rnelan commented,

    Ticket 4561845 got fouled up, the new ticket number is 4562155

  • rnelan commented,

    Ticket number is 4561845

  • rnelan commented,

    Well, it did the same thing again. skipped the one account directory and created the empty cpanel with subdirectories.. I have pruned the transporter log down to today only and attached it.. There ...

  • rnelan commented,

    Hi Michael, while searching through the cPanel forums for more folks that had the same problem I found this thread.. It seems that the right account had ownership of the directory, but the permiss...

  • rnelan commented,

    ok, just found the hidden directory backups.. in it would you believe is exactly one tarball in the accounts subdirectory.. the one I am missing.. So, none of the other accounts are being stored lo...

  • rnelan commented,

    Thanks Michael, not seeing any error messages. as a matter of fact it looks like the file is being archived. If I knew where the backups are being stored on the server, I would look there to see i...

  • rnelan commented,

    Hi Michael, yes.. there are references to the account in 4 of the 11 files in that directory.

  • rnelan created a post,

    On-Demand Backups?

    Hi folks, just a quick question.. Can I force a backup within WHM? I dont see anywhere I can click to start an "out of cycle" backup.. Is that something that must be done from the CLI? if so, mind...

  • rnelan created a post,

    Backups not completing

    Hi CPMichael, sorry to resurrect this thread, but just wanted to say that I have an account that is not being backed up although it is selected for backup in the "Backup User Selection" section. An...