
Andy83
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Recent activity by Andy83-
What exactly are inside those data in the /var/cpanel/roundcube/roundcube.backup.sql.* I remember you said that it is not email messages.
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I found the following files at the old server /var/cpanel/roundcube/ -rw-r--r--. 1 root root 362148 Oct 28 2023 roundcube.backup.sql.1698504799-rw-r--r--. 1 root ...
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Old server was cPanel Version 110.0.38
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Basically I used the Transfer Tool and the emails were successfully transferred to the new server. However, the signature and responses are missing. What should I do?
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Could you elaborate and be specific on which folder or files? I don't want to copy the entire directory again. Thanks.
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My next question is, after transferring accounts from old server to new server, I lost the email responses in Roundcube. How do I retrieve or copied it since I still have access to the old server?...
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I found the solution so I will share it here. At the WHM, List Accounts, this problematic account has its Package as "undefined" so I changed it to "Default" and it works.
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Hi I have a problem while visiting the website although the account is not suspended. Please advise. --- This Account has been suspended. Contact your hosting provider for more information.
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So my new server has not finished transferring but the trial license expired. What should I do? The paid license is at the old server which will be the source server to transfer data.
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For question 2, what is the procedure to change the paid license IP address? Will the previous IP address be automatically changed to trial license or ? Thanks.