Jefferson Sherlin
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Recent activity by Jefferson Sherlin-
mod_passenger cannot be uninstalled via EasyApache when ea-nginx is installed
Symptoms Deselecting ea-ruby27-mod_passenger in EasyApache 4 doesn't mark the package for removal. Description ea-ruby27-mod_passenger is required by ea-nginx, so it cannot be removed without fir...
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How can I upgrade CentOS, AlmaLinux, and CloudLinux with cPanel ELevate?
QuestionHow do you upgrade CentOS, AlmaLinux, and CloudLinux with cPanel ELevate? AnswerNote: Before proceeding with the upgrade, it is recommended to review the following list of blockers to ensur...
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503 error: "mod_lsapi: Connect to backend failed: connect to lsphp failed: 110"
Symptom A site shows a 503 error, and an error message similar to the following may be found in the Apache error log. [Thu Apr 21 13:15:15.520133 2022] [lsapi:error] [pid 1866056:tid 47371331020544...
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How to make a file or directory immutable (+i)
Introduction Setting the immutable flag on a file or folder will prevent any changes to it. For folders, this means that no files or folders may be added to or removed from the immutable folder. Ho...
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Font sizes are inconsistent between 102.0.6 and 102.0.7
Symptoms Some font sizes are different between 102.0.6 and 102.0.7 for the same page. Most notably, the font on the List Accounts page is larger in 102.0.7 than in 102.0.6. Description We've open...
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CSF blocking IPs because of Exim syntax errors
Please note that Way to the Web Ltd. (the company behind ConfigServer) has announced it will close permanently on August 31, 2025. However, their free scripts will remain available under the GPLv3 ...
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Show Current Disk Usage generates diskusage.cgi messages in cPanel error_log
Symptoms Going to Home » System Health » Show Current Disk Usage generates messages in the cPanel error log, but no errors are displayed in WHM. [Sun Feb 13 02:18:02 2022] diskusage.cgi: Argument...
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Unable to register authentication agent: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: Cannot determine user of subject
Symptoms The following errors may be encountered when attempting to start, stop, or restart a service. Unable to register authentication agent: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: ...
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How do I change my nameservers with Gandi
Introduction When using Gandi for domain registration, you may need to change your nameservers. Their documentation gives the steps needed to manage the Domain Nameservers. Procedure The followin...
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When setting cPanel's language to Bulgarian, cPanel still shows text in English
Symptoms When setting "Bulgarian (български)" as the language for a cPanel account, all the text in cPanel still shows as English. Description Bulgarian is currently not a supported language and...