Jefferson Sherlin
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Articles
Recent activity by Jefferson Sherlin-
Viewing and Removing Authorized Public Keys via WHM
IntroductionThe following article explains how you can deauthorize a key via WHM's "Manage root's SSH Keys" interface. Please note that the following procedure has the same effect as manually openi...
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License error: No valid license exists for version 11.130.0.15
SymptomsAfter updating to cPanel/WHM version 11.130.0.15 you see the following error in WHM:Invalid License File. Incorrect authority delivering the license./usr/local/cpanel/cpkeyclt returns the f...
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gather_update_log_stats installs ea-nginx when cpanel-analytics version 1.4.57-8.8.1 is installed
SymptomsWhen cpanel-analytics is upgraded to version 1.4.57-8.8.1, ea-nginx will be installed when the gather_update_log_stats script runs. DescriptionThe gather_update_log_stats script checks to s...
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dnf/upcp failing: This system is not registered with CloudLinux Network server.
SymptomsUpdates on a CloudLinux server report the following errors:# checkyum version 22.3 (excludes: bind-chroot)Command rhn_check exited with code zero. That usually means that registration is n...
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How to stop ImunifyAV
Introduction This article provides the procedure to stop ImunifyAV. Procedure Access the server's command line as the 'root' user via SSH or "Terminal" in WHM. Run the following command. systemc...
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How to detach a WordPress installation from WP Toolkit from the command line
Introduction This article outlines how to detach a WordPress installation from WP Toolkit from the command line. Procedure Access the server's command line as the 'root' user via SSH or "Termin...
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How to enable AXFR for cPanel controlled domains in PowerDNS
Introduction You may want to transfer a domain's zone to another DNS server or cluster. This article provides the steps to enable AXFR for servers running the PowerDNS nameserver. Procedure Acce...
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DNS Zone Manager displays HTML code instead of domain names
Symptoms When accessing "DNS Zone Manager" in WHM, HTML code is displayed instead of the expected domain names. Description The issue occurs when a member of the DNS cluster has Imunify360 instal...
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Error after Python upgrade: ModuleNotFoundError: No module named 'dnf'
Ticket Subject(s) Symptoms When accessing the "EasyApache 4" interface, you will encounter the following message, which keeps repeating. The YUM cache is incomplete. The system is updating the cach...
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How to change the PHP upload path when using PHP-FPM
Introduction PHP uses a system variable to determine the upload path. By default, this is configured as /tmp. The standard workflow uploads a file to /tmp and then moves it into the site's upload p...