Aaron Gros
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Activity overview
Latest activity by Aaron Gros-
Aaron Gros created an article,
The account or domain may not exist, they may be blacklisted, or missing the proper dns entries. (Mail Routing)
Symptoms When sending mail to a domain on your server, the message fails with the following error: user@domain.tld is undeliverable: The mail server could not deliver mail to user@domain.tld. The a...
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Aaron Gros created an article,
How to Fix Mailbox Permissions using the command line
Introduction Occasionally after a migration from another server, your users' mailbox permissions may be incorrect. This can cause issues with sending and/or receiving email. Procedure cPanel inc...
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Aaron Gros created an article,
Sitejet: Captcha image does not appear
Symptoms When attempting to complete a Captcha on a site published via Sitejet, the challenge image does not appear. Description The Captcha page requires an active SSL as well as a local copy of...
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Aaron Gros created an article,
Sitejet: Submitting from a contact form generates an error
Symptoms When submitting the contents of a contact form created by Sitejet, the submission fails and you can find the PHP warnings in the following file: /home/$user/logs/$domain_tld.php.error.log ...
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Aaron Gros created an article,
How to enable Vulnerability Protection from WP Guardian
Introduction This article provides the procedure to enable Vulnerability Protection from WP Guardian once you have purchased a license. Procedure Log into WHM as the ‘root’ user. Navigate to "Ho...
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Aaron Gros created an article,
Account Creation Status: failed Missing DEFMOD Config Line in /etc/wwwacct.conf
Symptoms When attempting to create an account, you receive an error similar to the following. Account Creation Status: failed. Missing DEFMOD Config Line in /etc/wwwacct.conf, please reconfigure wi...
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Aaron Gros created an article,
How can I change the Roundcube theme?
Question How can we change the RoundCube theme in cPanel? Answer There is no supported way to change the RoundCube theme at this time. Before cPanel version 120, the RoundCube was set to use the ...
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Aaron Gros created an article,
How to start a ClamAV scan from the command line
Introduction This article discusses how to start a ClamAV scan. Procedure A ClamAV scan can be started from the command line with a command similar to the following, where $user is the cPanel acc...
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Aaron Gros created an article,
Email Message cancelled by system filter: The mail server detected your message as spam and has prevented delivery
Symptoms SpamAssassin marks an email as spam, but doesn't deliver it to the spam folder, and a message similar to the following can be found in the Exim log. 2024-01-04 14:01:25 1rLUq7-0008RT-2a ca...
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Aaron Gros created an article,
Unable to delete emails via Webmail :: Server Error: UID MOVE: Internal error occurred - incorrect permissions
Symptoms When trying to delete emails from Roundcube or view certain folders, you receive the following error: Server Error: UID MOVE: Internal error occurred. Refer to server log for more informat...