Devon Courtney
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Activity overview
Latest activity by Devon Courtney-
Devon Courtney created an article,
Unable to view a database under the “Manage My Databases”: The cPanel user “$username” does not exist in the database map
Symptoms When accessing the "Manage my Databases" menu in cPanel, databases or users are missing. Trying to enter PHPMyAdmin leads to the page constantly refreshing. Checking the cPanel error log(...
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Devon Courtney created an article,
Why do my automatically configured nameservers, such as ns.1-2-3-4.cprapid.com, not resolve?
Question When the server was setup, it automatically added nameservers such as ns1.1-2-3-4.cprapid.com. However, these do not appear to resolve. Am I able to use these as nameservers for my domains...
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Devon Courtney created an article,
Exim CVE-2025-30232: Vulnerability when running Exim in debug mode.
Situation CVE-2025-30232 vulnerability was discovered in Exim when running in debug mode. Impact This vulnerability relies upon Exim running in debug mode along with pretriggers being enabled. ...
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Devon Courtney created an article,
Upgrade to cPanel v11.110.0.52 fails with "Sysup: Needed system packages were not installed: boost169-program-options"
Symptoms When reviewing your nightly upgrade logs or trying to upgrade directly to cPanel v11.110.0.52 you may see the following error reported: Sysup: Needed system packages were not installe...
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Devon Courtney created an article,
How to customize your favorite's list in WHM via the command line.
Introduction The Favorites section of the WHM Home interface provides immediate access to the WHM features that you select. You can choose which features you prefer and the order in which they appe...
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Devon Courtney created an article,
How to add an additional server to the 360 Monitoring UI.
Introduction When using 360 Monitoring, you may wish to add multiple cPanel servers to your 360 Monitoring interface. Procedure The option to add a server will only be available if there are eno...
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Devon Courtney created an article,
How to install the 360 Monitoring Client on a cPanel server
Introduction 360 Monitoring is installed by default starting in cPanel version 118. If it gets removed, you can follow the following procedure to reinstall it. Procedure Access the server's comm...
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Devon Courtney created an article,
Does cPanel offer support regarding Tomcat?
Question How much support can cPanel provide us with helping to set up a Tomcat application? Answer: At this time, we here at cPanel focus our support on the EasyApache 4-provided Tomcat package....
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Devon Courtney created an article,
Using the Transfer Tool results in "Possible ambiguous use of trailing variable in output" warnings.
Symptoms When transferring an account from another server, you find messages similar to the following in the transfer log. [2023-11-01 08:49:49 -0300] Possible ambiguous use of trailing variable in...
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Devon Courtney created an article,
Apache will not start after NGINX install
Symptoms Apache will not start after installing Nginx, and you will see a message similar to the following in the Apache error log. restartsrv_httpd[13218]: (98)Address already in use: AH00072: mak...