Natasha Collins
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Activity overview
Latest activity by Natasha Collins-
Natasha Collins created an article,
Unable to install the "DBD::mysql" Perl module
Symptoms Attempting to install the "DBD::mysql" Perl module in WHM fails with the following. PLEASE NOTE: For 'make test' to run properly, you must ensure that the database user 'root' can connect...
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Natasha Collins created an article,
Why is my website redirecting to cgi-sys/defaultwebpage.cgi?
Question Why is my website redirecting to cgi-sys/defaultwebpage.cgi? Answer When a domain resolves to an IP address different than the IP in the domain's VirtualHost setting or doesn't have a Vi...
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Natasha Collins created an article,
How to enable "Manage Team"
Introduction The "Manage Team" interface allows you to create and manage secondary cPanel users. These users are able to assist with managing domains, email accounts, and databases. This article pr...
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Natasha Collins created an article,
Jetbackup5 shows Active cPanel accounts as Orphan accounts
Symptoms Active cPanel accounts are listed in Orphan accounts in Jetbackup5. Description Jetbackup5 will show Active cPanel accounts as Orphan accounts. This may result from a server reboot wher...