cPanelKenneth
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Recent activity by cPanelKenneth-
Which version of cPanel & WHM are you using? What results do you get when you filter the menu by 'MySQL' ? If the 'MySQL/MariaDB Upgrade' entry appears, please click on it, and report which versio...
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What is your cPanel & WHM version number? Have you tried opening a ticket directly at cPanel Customer Portal ?
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Hello, Thanks for your input. We find that many web hosting providers in North America are indeed giving /64 to hosting customers (meaning to individual servers). I agree that moving from IPv4 to...
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Kenneth, Thank you very much for this information. The thing that was throwing me off was that I was logged in as root. However, when I logged in as a reseller, and set it's theme to x3, the edi...
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Make certain the account being used is configured to use X3 as its theme. If the account is configured for Paper Lantern then X3 Live Branding editor will produce a 404 error. The problem stems fro...
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That information is stored in the account's home directory. Skipping the home directory will result in any information about email addresses not being transferred. Update I should clarify. When I...
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If you would, please open a support ticket (cPanel Customer Portal) on this system. We've been getting intermittent reports about updates failing on JSON. We'd like to inspect a system where it's h...
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Is there anything in the cPanel error log when this occurs?
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One of the driving forces behind Paper Lantern was to make it simple to customize in the way that you did. Your work looks pretty good. Thank you for sharing it with the community! Also, you might...
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Hello, I'm sorry to hear about your troubles. Are you able successfully use those characters when the file is encoded with utf-8? What I mean by that is once the file is in utf-8 format are then ...