sneader

1. Community
2. Backups
3. CPANEL-35722 - Transferred accounts not backed-up by default

Thanks @cPRex! At a minimum, there should be a warning like "Warning - Backups were not enabled on source server. This setting was preserved, so [COLOR=rgb(184, 49, 47)]backups are disabled on th...

• View comment
• sneader
• January 25, 2021 19:19
• 0 votes

1. Community
2. Backups
3. CPANEL-35722 - Transferred accounts not backed-up by default

@cPRex -- I just had this happen yesterday, so it absolutely is still a problem. The piece you are missing is that on the original server, the backups were DISABLED for that user. They will STAY ...

• View comment
• sneader
• January 25, 2021 18:54
• 0 votes

1. Community
2. Backups
3. CPANEL-35722 - Transferred accounts not backed-up by default

I know this is an older thread but I feel the need to chime in here. This is a TERRIBLE situation that we see far too often. If we do not remember to check "Backup User Selection" after we move a ...

• View comment
• sneader
• January 25, 2021 18:04
• 0 votes

1. Community
2. Backups
3. CPANEL-34843 - Transfer Tool "Failed to load package" error in version 92

Is there any ETA on fixing this? We are absolutely not upgrading to 92 until this is resolved. It's very common to copy accounts from other hosting providers, and this is a show stopper for us. ...

• View comment
• sneader
• December 17, 2020 03:54
• 0 votes

1. Community
2. Web Servers & Applications
3. Microsoft Expression Web 4 No Longer Works

Location: https : //mywebsite.nl:2078/public_html (without spaces). @HarmW or anyone else -- do you happen to know the right format if a customer is publishing to an add-on domain? If their mai...

• View comment
• sneader
• October 13, 2020 00:04
• 0 votes

1. Community
2. Email
3. Major providers removed from the Common Mail Providers list

I've opened a ticket on this. I'll let you know what I find out Support Ticket ID: 93581270

• View comment
• sneader
• August 11, 2020 12:04
• 0 votes

1. Community
2. Databases
3. The “Mysql” failed with an error: Can't use an undefined value as a HASH reference at /usr/local/cpanel/Cpanel/Pkgacct/Components/Mysql.pm line 119

We've had this happen 7 times since November 2019 on one particular server. Forcing a new backup always works, but is not a great solution. Is this something you still want a ticket on, or ? -Scott

• View comment
• sneader
• April 15, 2020 14:14
• 0 votes

1. Community
2. Security
3. [CPANEL-31544] How to install a Wildcard SSL Certificate using the free Let's Encrypt provider plugin

Thanks Lauren. I guess I'm old school and used to using Addon Domains, Alias/Parked Domains, and Sub Domains. I know that cPanel would like me to use the new Domains feature, instead. And I know I...

• View comment
• sneader
• February 12, 2020 17:36
• 0 votes

1. Community
2. Security
3. [CPANEL-31544] How to install a Wildcard SSL Certificate using the free Let's Encrypt provider plugin

This is on v86.0.3. Note that we have "Restrict document roots to public_html" to the default of "on" in Tweak Settings, so in our environment, it would not be possible to set the doc root to just...

• View comment
• sneader
• February 12, 2020 16:59
• 0 votes

1. Community
2. Security
3. [CPANEL-31544] How to install a Wildcard SSL Certificate using the free Let's Encrypt provider plugin

Thanks, Lauren! With your clues, I believe I have this sorted out now: Pre-requisite is that the cPanel server in question must be using the Let's Encrypt" SSL Provider (and not cPanel/Sectigo Pr...

• View comment
• sneader
• February 12, 2020 01:34
• 0 votes