notarocketscientist

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Recent activity by notarocketscientist Recent activity Votes
  • Michael, Ok, thanks. I will get that info back to you soon. I think I even know how to get it. :) NARS edit: I have the logs...can I just send them to you? Does this help? [3594] error: Coul...

  • Hello, The cPanel update logs are located in the following directory: /var/cpanel/updatelogs/ Could you access the server via SSH as root and review the most recent log file in this directory to...

  • Hello, cPanel version 64 is at EOL (End Of Life) status. I recommend updating to a supported version of cPanel (e.g. cPanel version 68). Information on how to change your cPanel update preferences...

  • Hello, cPanel version 64 is at EOL (End Of Life) status. I recommend updating to a supported version of cPanel (e.g. cPanel version 68). Information on how to change your cPanel update preferences...

  • This might be helpful. Thanks. I looked at my WHM and see I am running Centos 6.9 and cPanel and WHM 64.0 (build 42). I also have seen the following: "You must reboot the server to update the ker...

  • This is a great place to start: Security - cPanel Knowledge Base - cPanel Documentation On that page is a list of important links you may or may not need now, but might in the future so it's good ...

  • Happy to help. :) Those instructions you followed originally, explain how to enable Virus Scanner option for that account's Package in the Feature Manager. Seems to me thats the last step to get t...

  • That's most definitely a custom cPanel style and is probably the reason why Virus Scanner is not showing in your cPanel. It looks like it's changed many things. You should be able to go here: Web...

  • You can use the "Upload a File" button just below this text box to attach a screenshot if you need to. :) If it looks like the screenshot of cPanel on this page, you're using Papart Lantern:

  • Those directions should be correct. Are you using the default Paper Lantern style in cPanel? I don't know what the Paper Lantern style is. Can I send you a private msg screenshot?