cPJustinD

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Recent activity by cPJustinD Recent activity Votes
  • Hey there! It appears that you may be accessing WHM over the IP address, which cannot utilize an SSL certificate as no virtual host is specified. You'll need to install a hostname certificate and c...

  • I successfully connected to the server via your ticket, and I believe I've identified the issue. I think the problem may be related to IPv6 connections on your server. I've sent a reply to the tic...

  • Thanks mmaciel! I'll be following the ticket on my end as well.

  • That link brings me to my own account portal, so that should be correct. For reference, the ticket submission process can also be found here:

  • Thank you for that confirmation. I think it would be best to open a support ticket so that our analysts can review the issue more thoroughly and determine what exactly is occurring. You can subm...

  • Interesting. I was expecting a timeout since the destination couldn't be reached per the original log entries you provided. Do you see any issues using telnet to connect to the database? telnet d...

  • Hey there! Are you able to reach database.clamav.net from your server using curl? You can verify with the following commands: curl -sIL database.clamav.net curl -sIL https://database.clamav.net

  • Using Amazon SES as a smart host would ensure that all emails (system and user )will be sent from your amazon endpoint and not from the server's IP. [QUOTE] I'm bit confused.. because before usin...

  • Hey there! These are the default addresses per the system and cpanel service. You can likely set an alias for them by editing the /etc/aliases file. You'll need to work with your system administrat...

  • Hey there! I'm not sure as to the specific setting's name, but I believe there is a setting that determines whether access notifications are enabled. Could you run this to see what options are av...