rivali
- Total activity 17
- Last activity
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Activity overview
Latest activity by rivali-
rivali commented,
Hi cPanelLauren, You were spot on! The hosting company opened a ticket with cPanel support and it was resolved very quickly. They had never heard of the setting before so it must have been an acci...
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rivali commented,
Thanks for that information, cPanelLauren! I will tell them what you said and ask them to double-check. Maybe someone accidentally disabled something and didn't realize it.
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rivali commented,
Thanks cPanelLauren! My hosting company confirms that AutoSSL is enabled on my server, so it's not because of the license provider disabling renewals. April 17th may have been a coincidence, or p...
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rivali commented,
Thanks very much cPanelLauren! The analyst thinks AutoSSL was disabled so I am checking with my hosting company now. I will update again to let you know what they say.
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rivali commented,
Thanks very much cPanelLauren! Yes, the AutoSSL logs on WHM clearly show other domains on the same server, on the same IP, renewing without any problems before, at the same time as, and after the ...
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rivali commented,
Hi cPanelLauren, No, the error is only appearing for three domains which previously worked. All of the other domains which previously worked are still continuing to work fine and are all being ren...
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rivali commented,
Yes, based on what you said, if it had been disabled by the license provider then all the domains on the server would have failed since they are all on the same IP address, but all of them renewed ...
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rivali commented,
Thanks very much for the quick reply, cPanelLauren! There are more than 20 domains on the server at the moment and all the rest have been renewing without any problems. Only these three domains ar...
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rivali commented,
Thanks cPanelLauren! 1) Sorry, I was not clear - when I referred to the domain being renewed I meant the domain name registration being renewed by the domain owner, not to the AutoSSL cert being r...
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rivali created a post,
AutoSSL failed to request SSL certificate Permission Denied
Hello, I have two domains that are suddenly failing to renew their SSL certificates. The error message is something like this: ERROR AutoSSL failed to request an SSL certificate for "domain.com" b...