jcalvert
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Recent activity by jcalvert-
Sure, CSF is supported by WHM, and your documentation recommends CSF. No, we have never used CSF. Once I opened our firewall to the FTP passive port range, for localhost and specific cpanel.net I...
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cPanel staff has now determined that cPanel's own firewall defaults are inconsistent with cPanel's own definitive list of required ports. Nothing to see here.
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@cPRex I asked several basic questions in my last post, and you appear unable to answer any of them. We are considering switching to Plesk.
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@cPRex Thanks for testing. I see some inconsistency with your CSF allowed ports and what I have programmed in our firewall. First, why is port 8443 open for input? Isn't this used by Plesk? P...
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@cPRex I recommend your team look at the code that loads the Backup Configuration page and confirm what I have observed, which is that WHM is communicating with cpanel.net using https, with the rem...
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Do you happen to have a remote FTP server configured on this particular WHM instance? We are using WHM to manage the FTP service on our VPS. We are using Pure-FTPd. My client is connecting via...
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@cPRex I just finished another round of testing on this issue. This time I monitored the TCP ports and found something very interesting. I should say first that I also verified again that turnin...
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I wouldn't expect any passive ports need to be open for the page itself to load. Those ports are used by FTP clients to make connections, and not something that is needed for the WHM interface to...
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@cPRex I have just discovered the problem... our firewall is restricting access for FTP to specific IPs and IP ranges. When I remove the FTP rules, WHM is working normally. Specifically, it's the...
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@cPRex If we turn off our custom firewall, there are no problems. With our firewall enabled, "Backup Configuration" sometimes (as right now) times out loading after 1 min. 40 sec. This happens co...