kevinJetApps
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Activity overview
Latest activity by kevinJetApps-
kevinJetApps commented,
No problem, glad I could assist!
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kevinJetApps commented,
Hello imorandin,After checking, I found that the case was moved to JB-Base #1891 and it is currently open. Our developers are continuing to look into the issue and will assign a milestone when they...
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kevinJetApps commented,
Hello, Just to clarify, JetBackup is able to be installed on Ubuntu servers using cPanel with the following system requirements: Minimum cPanel/WHM version 88 and above Ubuntu (LTS) 18.04, 20....
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kevinJetApps commented,
Hello Optimizr, Sorry about the inconvenience. It seems that I misunderstood your concern. The snaps are removed from the list of available backups for the accounts, but the files on the destinatio...
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kevinJetApps commented,
Yep, that is correct Optimizr.
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kevinJetApps commented,
No problem!
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kevinJetApps commented,
Hello, Just to clarify, we do not recommend manually removing/relocating the files/folders on the backup destination as this may cause unintended issues with JetBackup's indexing. If you no longer ...
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kevinJetApps commented,
No problem, I'm glad to hear that JB is up and running again!
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kevinJetApps commented,
Hello, Please try the steps from the following KB article in order to troubleshoot this issue. https://billing.jetapps.com/index.php?rp=/knowledgebase/127/JetBackup-5.3.9-Update-Failed.htmlIf the i...
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kevinJetApps commented,
Hello Optimizr,We greatly appreciate your support and interest in JetBackup. It seems that you are encountering an issue while backing up to a BackBlaze B2 destination. I want to note that we have...