MartinK
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Activity overview
Latest activity by MartinK-
MartinK commented,
Hello Please check whether the total message size including the attachment exceeds the set threshold value for a message. You can check the server value using the following command # exim -bP | ...
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MartinK commented,
Are you using default mail settings for your cPanel account as displayed in your cPanel, for example a normal IMAP account? Is it possible for you to try sending a PDF to a user who doesn't get th...
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MartinK commented,
Yes, some recipients are getting them just fine, and consistently. Others aren't getting ANY attachments. And others are not getting them in my initial email, but if I re-send them the attachment, ...
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MartinK commented,
Please don't laugh, but our server is unmanaged (it's cloud-based VPS hosting through DotBlock). A good friend of mine is an IT professional and he did the initial setup for us. Occasionally he'll ...
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MartinK commented,
It's both PDF and JPG files. I don't believe we have any 3rd party scripts installed, but I profess ignorance on where to look for that.
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MartinK commented,
After another week of observation, I'm convinced it's MY server that is removing the attachments before processing the email. I am the only sender my recipients are reporting not receiving attachme...
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MartinK commented,
Hello, You can search for one of the messages using . Check to see if you notice any specific error messages. You may need to consult with the individual remote mail servers if the message success...
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MartinK created a post,
Recipients not receiving attachments
Over the past 2 weeks I've had an alarming number of recipients who tell me they aren't getting my attachments. I work in real estate so we send a LOT of PDF files back and forth. This is a recen...