
Ausaf Lateef
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Activity overview
Latest activity by Ausaf Lateef-
Ausaf Lateef created an article,
WHM error "A warning occurred while processing this directive" when /var/cpanel/install_version is missing
Symptoms When the /var/cpanel/install_version file is missing, a warning may appear in WHM. Description When logging into WHM, administrators may see a warning caused by the /var/cpanel/install_v...
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Ausaf Lateef created an article,
Reboot banner (and others) show in Jupiter when show_reboot_banner is off
Symptoms After updating to version 102, users may see notifications mentioning to reboot but the Tweak Setting for showing these notifications is disabled. Description Administrators may have dis...
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Ausaf Lateef created an article,
Azure VMs use Traffic Manager/OpenLogic in CentOS-Base repo, causing rpmup to fail
Symptoms Microsoft Azure's CentOS VM template appears to use their 'Traffic Manager/OpenLogic' system for the CentOS-Base.repo. If the repository is missing certain packages, it can cause multilib ...
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Ausaf Lateef created an article,
Increase PostgreSQL max_connections for cPanel CCS
Introduction The Calendars and Contacts Server service uses PostgreSQL as its backend, and by default has a max_connections limit of 64. Since each worker process maintains a connection to PostgreS...
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Ausaf Lateef created an article,
Do additional IP addresses need to be licensed?
Question Do additional IP addresses need to be licensed? Answer Additional IP addresses do not need to be licensed, as the only the server's main, public IPv4 is required to be licensed. Addition...
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Ausaf Lateef created an article,
3rd party plugins not showing in paper_lantern on v100
Symptoms Certain 3rd party plugins may not show up in paper_lantern after installation on cPanel version 100. Description On new installations of cPanel version 100, certain 3rd party plugins ar...
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Ausaf Lateef created an article,
How to ignore unknown kernels in Kernelcare
Introduction It is possible to have Kernelcare ignore unknown kernels, such as newer kernels, to hide messages stating Kernelcare is not supported. The newer kernels would not yet have patches rele...
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Ausaf Lateef created an article,
How to exclude certain subfolders from the parent directory's rewrite rules
Introduction Many content management systems, such as WordPress, provide a default .htaccess file that contain SEO friendly rewrite rules. These can often cause issues with subfolders that have the...
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Ausaf Lateef created an article,
phpMyAdmin inaccessible with 500 error (PHP Fatal error: Exception thrown without a stack frame in Unknown)
Symptoms A user is unable to access phpMyAdmin as it returns a 500 Internal Server Error without any other noticeable errors being presented. Description The issue could be related to the phpMyA...
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Ausaf Lateef created an article,
The WP Toolkit wp-cron.php task is overwritten
Symptoms A user's modification to the wp-cron.php task setup by WP Toolkit is overwritten. Description When the wp-cron.php cron option is enabled, modifications made to the cron job are being ov...